Job Description:
SUMMARY:
Comprised of the Berklee College of Music, Boston Conservatory at Berklee, Berklee NYC, Berklee Abu Dhabi, Berklee Valencia, and the Division of Pre-College, Online and Professional Programs, Berklee is a preeminent institution of contemporary music, theater, and dance, offering degree granting programs in Boston, New York City, and Valencia, Spain, and through Berklee Online. Berklee Abu Dhabi offers pre-college and professional educational programs, and serves as a key cultural partner for the Abu Dhabi Department of Culture and Tourism, including through the annual Berklee Abu Dhabi Culture Summit.
Dedicated to nurturing the creative and career potential of the world's most inspired artists, Berklee's commitment to arts education is reflected in the work of its students, faculty, and alumni - who have been recognized with 297 Grammy Awards, 95 Latin Grammy Awards, 25 Emmy Awards, seven Academy Awards, and five Tony Awards. Graduates go on to successful careers in the performing and creative arts, the media and entertainment industries, and as arts entrepreneurs.
POSITION SUMMARY:
The mission of Education Outreach and Social Entrepreneurship (EOSE) is to support the college in its commitment to cultural, artistic, DE&I and educational development through partnerships, programming, the delivery of K-12 resources, scholarships, addressing equity in education through social entrepreneurial endeavors and public service through music and youth development. The primary programs that drive the mission of EOSE are Berklee City Music and Berklee PULSE. Founded in 1993, Berklee City Music is an education program that harnesses the energy of contemporary music and the performing arts to reach underserved 4th to 12th graders and their teachers. As a pre-college program, the Boston-based program is currently comprised of approximately 3,200 students, over 65 dedicated Berklee College faculty and Berklee alumni teaching artists, and experienced, highly motivated, and specialized administrative staff. The Network comprises over 47 member sites and affects over 62,000 youth annually. Berklee PULSE is an online music education portal that provides resources for thousands of teachers and students to study, jam, and practice with interactive modules.
Under the general supervision of the Associate Dean, Partnership Compliance, Career and Business Development (AD), the Project Coordinator Career Services and Business Development (PCB), role provides administrative assistance and project management services to the AD in the following areas, but not limited to, collaborative resource development and business development opportunities, clients, and services that advance the City Music program and select strategic initiatives on behalf of the EOSE area and Berklee.
The PCB will provide administrative support to the area pertaining to data, compliance, finance, budget, onboarding independent contractors, payments processing and scheduling and is responsible for ensuring the schedule, budget and details of a given task are well organized. They communicate with various departments to keep everyone on board about any changes to strategies, project plans, or daily tasks. In addition, they organize reporting, plan meetings and provide updates to career development teams and personnel.
This position is an integral part of EOSE support teams and plays an important role in collaboratively cultivating a strong and vibrant organization culture. The position requires a positive, mature & engaging demeanor, exemplary service orientation, a high level of organization, independent problem solving and the ability to proactively, accurately and responsively deliver on several tasks/projects, sometimes simultaneously. To be most effective, the EAPM will be collaborative, curious and willing to learn. The PCB will possess a personal commitment to diversity, equity, inclusion and belonging to help us cultivate relationships, companies and opportunities that can bring the fullest realization of the missions and vision for EOSE programs and initiatives and Berklee. The PCB is also expected to be on-hand for all major City Music concerts and events.
ESSENTIAL FUNCTIONS/PRIMARY DUTIES AND RESPONSIBILITIES:

• Provides administrative support in recruitment initiatives of college students and content development professionals.
• Provides administrative coordination in collaborative resource development and business development opportunities, clients, and services that advance the City Music program and select strategic initiatives on behalf of the EOSE area and Berklee.
• Inputs Network and College student data into the City Music data systems
• Coordinates compliance processes including agreement processing
• Organizes college student events, managing college student
• Assists with budget tracking and analysis for major events, and monthly receipt reconciliation on behalf of the Associate Dean
• Prepares paperwork for onboarding independent contractors, processing payments in workday
• Handles confidential information such as payment and tax information, maintaining confidentiality to all sensitive information
• Manages and developing efficient workflows and tools to streamline processes and logistics, periodically updating them
• Administrates communications with network and college students to include, scheduling of meetings, semester events, planning network trips, coordinating summit and reunion activities, (to include compliance communication as mentioned above)
• Proactively prepares the AD for meetings, ensuring that agendas are prepared in advance, communicated and that key personnel. Anticipates future needs and problems with regards to scheduling, communication and support; effectively meet deadlines through multi-tasking, prioritizing and delegating.
• Ensures timely and accurate communications internally and externally on behalf of the AD. Have at the ready "about" program and initiative materials on request.
• Works closely with the AD on stewardship and cultivation of existing and new constituents, to include but not limited to timely communications with constituents, written solicitations and acknowledgement notes and letters. Assists with grassroots efforts to build community and resource support data-base.
• Anticipates, manages and coordinates briefings with relevant staff, to include specific updates to the EOSE portal and ensures BCMN information on the .edu website is up to date.
• Successfully run day to day tasks and operations, which may include but are not limited to:
• Phone, email, mail and some social media correspondence; prioritize, answer and respond to emails and phone calls, collaboratively draft, review and send assigned communications; communicate messages and information to the AD.
• Book travel and create detailed itineraries when needed. Make complex travel arrangements, which may involve multiple travelers and/or multiple destinations.
• Shipping. Office supply needs.
• Working meals and catering needs.
• Supports collaborative efforts between Network sites to build a stronger community of cohesiveness and shared learning experience

Additional Duties

• Works collaboratively with all relevant campus departments, vendors, external persons and organizations.
• Represent EOSE and/or City Music at on and off campus events as circumstances require and when requested by the AD
• Is expected to be on-hand for all major City Music concerts and events and staff and area meetings.
• Provides administrative and project management support as needed and/or assigned.

MINIMUM JOB QUALIFICATIONS:

• Bachelor degree or equivalent required, demonstrated experience in project management a plus
• Office administrative experience including Microsoft Office and Google Suite
• Demonstrated strong written, verbal and interpersonal communication skills
• Team player and critical thinker - works well in a collaborative environment
• Excellent organizational, project management and interpersonal skills. Positive, professional attitude
• Ability to multi-task and think on your feet and under pressure
• Ability to conduct all communications in an articulate, cordial, and professional manner
• Understanding of and demonstrated ability of intercultural and interpersonal skills
• Work with people of diverse backgrounds - position requires poise and strong people skills; must like children and youth and have empathy for families regardless of their cultural, ethnic or socio-economic status.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Minimum of 2-5 years working in a professional office environment.
• Demonstrated excellent verbal and written communication skills with proficiency in writing, editing and proofreading; experience with relevant technologies. Bilingual a plus.
• Exceptional organization, project management, intercultural and interpersonal skills.
• Must enjoy working for/with children, youth and families.
• Proven experience with excellence and best practices in customer service through in-person, verbal and written forms.
• Willingness to be out in the communities to meet with people in multifarious settings; own transportation a plus.
• Ability to plan and present at student orientation/registration and for City Music Network teachers and administrators seeking to learn/share best-practices; attend school college/career fairs; be available for some night and weekend activities as required.
• Sensitivity to the concerns and needs of diverse student populations is essential.
• Preference given to candidates with experience working with under-represented populations.
• Commitment to the educational development of students; and ability to relate effectively with students, community leaders, and other college departments and areas.
• Functional knowledge of music and music education and trends in education; comfortable working and communicating with teachers in a K-12 setting, primarily urban public school environments. Experience working with primary and secondary school aged students in an educational setting a plus.
• Proactively engage and interact with the larger community in an articulate, cordial and professional manner.
• Ability to remain focused between basic office work and active involvement in City Music events.
• Familiarity with contemporary office systems technology, including database management, as well as basic web management and spread sheet applications utilizing current Macintosh applications.
• Familiarity with today's music styles, leading musical figures, and the structure/organization of the music industry. Experience as a performing musician a plus.
• Ability to prioritize multiple responsibilities effectively.
• Displays a positive, professional attitude at all times, with all City Music's internal and external constituencies.
• Dress and decorum consistent with a professional office environment.

SUPERVISORY RESPONSIBILITIES:

• Student-employees

WORK ENVIRONMENT:
Actively strives to foster and maintain a workplace climate that is supportive of all employees regardless of their identity, respectful of difference and genuinely open to multiple perspectives.
Founded in 1993, Berklee City Music is an education program that harnesses the energy of contemporary music to reach underserved 4th to 12th graders. Berklee College and Berklee City Music are mission driven, with passionate people work at a level of high quality, supportive and trusting, living by example the City Music Core Values, the college's platform on Diversity and Inclusion, engaging in the college's and program's 2025 strategic vision. The EOSE area is very collaborative and driven and uses engages through the following tools: The Fifth Discipline Learning Organization, The Lean Start-Up, Gallup Strength Builders.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee:
We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.
As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at hroperations@Berklee.edu or call 617-747-2375.
Berklee is committed to increasing the diversity of our institution, community, and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.
*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*
Employee Type:
Staff