Bergey’s Inc. is a family-owned business that has been servicing our customers’ needs since 1924. Currently our company has over 45 locations and more than 1,600 team members. Today our family of automobile, truck and tire companies stretch throughout Pennsylvania, Delaware, Maryland, & New Jersey. Visit us at www.bergeys.comto learn more about our company.

We strive to provide an environment for our associates and customers that is welcoming, transparent, and forward thinking. Our employees are our greatest asset. We promote and develop individual strengths, as well as grow our employees personally and professionally. Together we can make a difference.

Benefits:

We offer a generous benefit package including:

• Vacation and PTO time
• Paid Holidays
• 401k with profit sharing
• Medical, Dental and Vision insurance.
• Employee Assistant Program
• FSA and HSA Plans
• Life Insurance
• Opportunities for Advancement
• Paid Training
• Employee Referral Program
• Employee Discount

Location: Bergey's Truck Center, Wrightsville PA and Ephrata PA

Shift: Part Time

Summary:

Responsible for maintenance, commercialization, and support of customer offerings of Connected Vehicle Services.

Essential Duties:

• Provide a centralized service point of contact for customer
• Monitor fault codes and follow-up on codes requiring action
• Provide Maintenance Currency Report of trucks coming due and past due
• Schedule PM service with customer and dealer by the Fleet Management Portal
• Coordinate Maintenance service and any open campaigns/recalls during an unplanned event for peak uptime
• Follow-up with customers to maximize uptime
• Expedite parts as necessary
• Ensure Maintenance service is completed according to Service Contract
• Close Maintenance service request when service is completed
• Participate in regular calls with customer to report on health of fleet, issues and opportunities for improvement
• Ensure customer satisfaction and provide professional customer support.
• Assists with clerical duties as requested.
• Other tasks as assigned.

• Successful completion of pre-employment background checks and drug screening

Bergey's is an Equal Opportunity Employer.