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Job Summary:
As the Service Drive Manager at Berge Mazda/ Volkswagen, you will be responsible for overseeing the daily operations of the Service Advisors. This is a full-time, commission-only position with potential for career growth and advancement in the automotive industry. As a manager, you will be leading a team to ensure customers receive top-quality service while also driving profitability for the dealership.
Compensation & Benefits:
This position offers a competitive commission-based compensation structure with potential for bonus and incentives. In addition, you will have access to comprehensive benefits, including health insurance, retirement plans, paid time off, and employee discounts on products and services.
Responsibilities:
- Lead and manage a team of service advisors and technicians to ensure efficiency and customer satisfaction.
- Train and develop service team members, providing feedback and coaching as needed.
- Ensure all vehicles are serviced in a timely and efficient manner, adhering to company standards and manufacturer guidelines.
- Monitor and analyze department performance and implement strategies to increase productivity and profitability.
- Maintain strong relationships with customers and resolve any customer complaints promptly and effectively.
- Collaborate with other departments to improve overall dealership performance and maximize customer retention.
- Stay up-to-date on industry trends and advancements, utilizing this knowledge to improve processes and systems within the service department.
Requirements:
- 3 years of experience in automotive service management.
- Strong leadership and communication skills.
- Proven track record of driving performance and profitability in the automotive industry.
- Knowledge of automotive repair procedures and industry regulations.
- Ability to multitask and manage competing priorities in a fast-paced and dynamic environment.
- Excellent customer service skills and dedication to customer satisfaction.
- Proficiency in Microsoft Office and dealership management systems.
-Must have a valid AZ Driver's License and good driving record.
-Must be able to pass a pre employment background check and drug screen (not including THC)
EEOC Statement:
The Berge Auto Group is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Full Time
$73k-96k (estimate)
04/16/2024
04/27/2024
bergemazda.com
Gilbert, AZ
<25
The job skills required for Service Drive Manager include Customer Service, Leadership, Background Check, Coaching, Microsoft Office, Dedication, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Drive Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Drive Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Drive Manager positions, which can be used as a reference in future career path planning. As a Service Drive Manager, it can be promoted into senior positions as a Fleet Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Drive Manager. You can explore the career advancement for a Service Drive Manager below and select your interested title to get hiring information.