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ESSENTIAL JOB DUTIES
The customer care concierge is responsible for interacting with customers to provide information in response to inquiries with the ability to deliver a superior Wow customer service experience.
Develop an intimate knowledge of our product line. Determine customer requirements and expectations in order to recommend specific products and solutions.
Accurately process all customer requests : request for stock availability, stock reserves, order status and technical requests.
Analyze and process standard samples, custom samples and purchase orders. Review purchase orders submitted for required information.
Assist customers with the usage of our website. Manage heavy call volume while being able to multi-task. Take ownership and be resourceful in getting issues resolved.
Process company requisitions and submit purchase orders to vendors. Submit requests to shipping and receiving to invoice / receive orders.
Create and follow up on cash be delivery accounts. Audit orders to ensure accuracy. Report and track incoming calls, out going calls, sample orders placed and purchased orders entered utilizing MS Word, Excel and PowerPoint.
Provide assistance on special projects and various other administrative duties as needed : Fax, sort and attach bill of lading and filling.
EXPERIENCE OR REQUIREMENTS
PHYSICAL REQUIREMENTS TO PERFORM ESSENTIAL JOB DUTIES
Frequent : Handle, hear manual dexterity, sit, speak, stand, and walk.
ENVIRONMENTAL CONDITIONS
General office environment
Starting pay range : $20-$21
Bentley Mills provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The base salary range provided above is a good faith estimate of what we expect to pay for this position. The range provided is required by California State Law.
Bentley Mills reserves the right to pay outside of the given range based on a variety of factors including but not limited to : candidate skills and experience, complexity of the job, budgetary factors, and local / geography.
Bentley Mills conducts regular reviews of compensation ranges and therefore reserves the right to alter this range at any given time.
PI239956988
Last updated : 2024-04-24
Full Time
$36k-46k (estimate)
04/25/2024
05/09/2024
bentleymills.com
La Puente, CA
200 - 500
The job skills required for Concierge include Customer Service, Microsoft Office, Written Communication, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Concierge. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Concierge. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Concierge positions, which can be used as a reference in future career path planning. As a Concierge, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concierge. You can explore the career advancement for a Concierge below and select your interested title to get hiring information.
If you are interested in becoming a Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Concierge for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Concierge job description and responsibilities
The role of personal concierge comprises various tasks like paying household bills, housekeeping, organizing events, making reservations at the hotels and restaurants, moving stuff through relocation, etc.
02/06/2022: Huntington, WV
Other roles and duties of a corporate concierge are to provide personal assistance, social activities, dinner reservation, buying tickets, and making deals with clients.
01/03/2022: Dayton, OH
A concierge acts as a local expert for guests at hotels.
02/08/2022: Monroe, LA
Concierges provide excellent customer service to all hotel guests throughout their stay.
03/01/2022: Amarillo, TX
Concierges use customer service skills to anticipate and meet guests’ needs.
01/18/2022: South Bend, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Concierge jobs
Concierge should reflect a familiarity with how businesses operate.
02/18/2022: Santa Cruz, CA
Concierges must be approachable, empathetic, diplomatic, even-keeled, patient, and discreet.
01/10/2022: Saint Petersburg, FL
A great Concierge doesn’t care how much money they have or how they look, they provide the same quality of service to all their guests.
02/02/2022: Stamford, CT
A great Concierge will tailor every aspect of their guest’s or client’s request down to the last detail.
12/12/2021: Detroit, MI
A concierge should also have extensive knowledge about the local area, perhaps even building relationships with managers at top restaurants so they can secure hard-to-get reservations.
12/15/2021: Brownsville, TX
Step 3: View the best colleges and universities for Concierge.