2 Client representative Jobs in Asheville, NC
Benjamin Franklin Plumbing is Hiring a Client representative Near Asheville, NC
Now hiring CCR position at our Hendersonville office
Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing! If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team.
JOB SUMMARY This position answers incoming client telephone calls. Assists with the supervision and dispatching of all scheduled service and maintenance calls.
Reports to the Call Center Manager.
JOB DUTIES
- Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company
- Good communication with the client is essential! Has a courteous and pleasant demeanor, whether on a phone call or not
- Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time
- Notifies clients ahead of time without fail if the Plumber is not going to arrive at their home within the scheduled time window
- Calls Agreement Membership clients, as scheduled service appointments, should be booked to make up for any shortfall of repair calls
BENEFITS
- Pay raise after 90 days
- Paid Holidays
- Dental and Vision coverage
- Fun Quarterly company events
MINIMUM REQUIREMENTS
- Above-average verbal and telephone communication skills are essential
- Must have good computer software skills
- Prior customer service experience preferred
Last updated : 2024-05-05
Job Summary
Full Time
Specialty Trade in Construction
$35k-44k (estimate)
05/06/2024
06/21/2024
benjaminfranklinplumbing.com
BATON ROUGE, LA
25 - 50
2001
DOUG BENNETT
$5M - $10M
Specialty Trade in Construction
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About Benjamin Franklin Plumbing
Benjamin Franklin Plumbing was founded on a simple premisealways be on time. As The Punctual Plumbers, customers know that they can count on us to always be on time and complete the work to their satisfaction. This established trust has allowed us to become a top plumbing franchise. With Benjamin Franklin Plumbing, you are set up for success from the beginning. All our franchisees have access to the following: Unlimited training and business coaching Integrated business management systems Marketing and advertising strategies to generate more sales leads Whether youre just starting out or looki...ng to grow your business, becoming a part of Benjamin Franklin Plumbing means you are in business for yourself, but youre never by yourself. We allow you to do so much more for your customers, your employees and yourself. Contact us today to discuss a plan that will work for your business!
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The job skills required for Client representative include Customer Service, Call Center, Communication Skills, Plumbing, etc. Having related job skills and expertise will give you an advantage when applying to be a Client representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client representative positions, which can be used as a reference in future career path planning. As a Client representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client representative. You can explore the career advancement for a Client representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Representative job description and responsibilities
Provide excellent services and ensure client satisfaction.
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Maintain positive and long term client relationships for business growth.
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Client Representative also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
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They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Representative jobs
A client representative speaks for, acts on behalf of and occasionally makes decisions for his client.
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Understand the customer’s expectations.
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Step 3: View the best colleges and universities for Client Representative.
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