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4 Client Care Representative Jobs in Asheville, NC

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Benjamin Franklin Plumbing of Hendersonville, NC
Asheville, NC | Part Time
$36k-45k (estimate)
11 Months Ago
Benjamin Franklin Plumbing
Asheville, NC | Full Time
$35k-44k (estimate)
2 Weeks Ago
Mission Hospital
Asheville, NC | Full Time
$43k-59k (estimate)
6 Months Ago
Brown Haven Homes
Asheville, NC | Full Time
$46k-60k (estimate)
2 Months Ago
Client Care Representative
$36k-45k (estimate)
Part Time 11 Months Ago
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Benjamin Franklin Plumbing of Hendersonville, NC is Hiring a Client Care Representative Near Asheville, NC

Now hiring CCR position at our Hendersonville office
Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing! If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team.
JOB SUMMARY
This position answers incoming client telephone calls. Assists with the supervision and dispatching of all scheduled service and maintenance calls. Reports to the Call Center Manager.
JOB DUTIES
  • Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company
  • Good communication with the client is essential! Has a courteous and pleasant demeanor, whether on a phone call or not
  • Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time
  • Notifies clients ahead of time without fail if the Plumber is not going to arrive at their home within the scheduled time window
  • Calls Agreement Membership clients, as scheduled service appointments, should be booked to make up for any shortfall of repair calls
BENEFITS
  • Pay raise after 90 days
  • Paid Holidays
  • Dental and Vision coverage
  • Fun Quarterly company events
MINIMUM REQUIREMENTS
  • High school diploma or equivalent required
  • Above-average verbal and telephone communication skills are essential
  • Must have good computer software skills
  • Prior customer service experience preferred

Job Summary

JOB TYPE

Part Time

SALARY

$36k-45k (estimate)

POST DATE

06/05/2022

EXPIRATION DATE

06/17/2024

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Benjamin Franklin Plumbing of Hendersonville, NC
Full Time
$46k-61k (estimate)
9 Months Ago

The job skills required for Client Care Representative include Customer Service, Call Center, Communication Skills, Plumbing, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Care Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Care Representative positions, which can be used as a reference in future career path planning. As a Client Care Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Care Representative. You can explore the career advancement for a Client Care Representative below and select your interested title to get hiring information.

Benjamin Franklin Plumbing
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If you are interested in becoming a Client Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Care Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Care Representative job description and responsibilities

Client services representatives manage client relationships and provide customer support.

03/27/2022: New Haven, CT

Customer service representatives document their exchanges with clients, often using customer relationship management software.

06/08/2022: Honolulu, HI

They help customers compare products and services and advise clients about which options meet their needs.

05/04/2022: San Jose, CA

When customers experience problems with products and services, these support representatives handle complaints.

05/12/2022: New Haven, CT

Representatives keep records of customer interactions, process customer accounts and file documents

03/15/2022: Pine Bluff, AR

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Care Representative jobs

A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

04/10/2022: Lawton, OK

Take note that workplace skills are crucial to being an effective customer service representative.

04/19/2022: Hopkinsville, KY

Measure and analyze customer feedback and have a clear escalation pathway.

06/01/2022: Akron, OH

Aspiring candidates must know how to understand the customer’s expectations in order to have a good relationship with clients.

04/25/2022: Salt Lake City, UT

When conversing with clients through a 2-way chat or video consultation, professionals must be able to easily save the conversation.

05/01/2022: Johnstown, PA

Step 3: View the best colleges and universities for Client Care Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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