POSITION DESCRIPTION

Job Title: Inside Sales Representative Reports To: VP of Sales

FLSA Non-Exempt

General Overview:

The Inside Sales Representative plays a pivotal role in Benetech's sales ecosystem, responsible for driving revenue growth through proactive engagement with potential customers, supporting the outside sales team, and ensuring exceptional customer satisfaction throughout the sales process.

Primary Duties and Responsibilities:

• Efficiently follow up on open quotes, leveraging Benetech's Conveyor Components expertise to close sales opportunities.
• Leverage existing lead database to develop new customers in collaboration with Benetech Territory Managers and Distributors.
• Lead the inside sales process from inception to closure, consistently meeting or exceeding sales quotas.
• Effectively utilize Benetech’s ERP system to generate accurate quotes and present compelling products to customers.
• Proactively address customer inquiries post-quote, ensuring satisfaction and fostering additional sales opportunities.
• Collaborate seamlessly with the Outside Sales team, facilitating a cohesive approach to customer engagement and satisfaction.
• Provide comprehensive product knowledge and industry insights to address client inquiries and drive sales.
• Act as an internal sales champion, consistently striving to meet or surpass assigned sales quotas and goals.
• Maintain accurate customer records, add quote follow-up notes within Salesforce, and provide responsive support for sales inquiries.
• Cultivate enduring relationships with potential and existing clients, fostering trust and loyalty through consistent communication.
• Exemplify a commitment to exceptional customer service, exhibiting urgency and dedication to exceed customer expectations.
• Utilize both inbound leads and cold-calling techniques to engage potential customers, nurture relationships and identify sales opportunities.
• Foster collaborative relationships with internal departments to streamline processes and enhance overall sales efficiency.
• Conduct comprehensive research to pinpoint qualified leads, employing diverse channels to reach and exceed business targets.
• Contribute to promotional campaigns and craft personalized prospecting emails to maximize engagement.
• Actively assist in scheduling appointments with prospective and lapsed customers, showcasing Benetech's value proposition.
• Participate in trade shows and association meetings, representing Benetech professionally and enthusiastically, as required.
• Regularly report sales results and account statuses and lead updates to management, contributing to data-driven decision-making.

Requirements:

• Demonstrated track record of success in meeting and exceeding business development goals within a sales environment.
• Proficiency in social media engagement and adeptness in cold-calling techniques.
• Strong competitive spirit coupled with exceptional communication and interpersonal skills.
• Driven by ambition and a relentless commitment to achieving sales targets.
• Proficiency in Microsoft Office suite; experience with Salesforce.com or other CRM is preferred.
• Willingness to travel up to 5% as required.
• Associate degree or equivalent work experience.
• Preferred minimum of 2 years of sales experience.

General Requirements/Physical Demands:

• Ability to climb ladders and stairs, working in tight quarters.
• Ability to operate/use general maintenance tools, test measurement instruments, general office equipment, and PC.
• Substantial mobility and dexterity to function throughout the facility and on customer work sites.
• Ability to drive a motor vehicle.
• Ability to travel (up to 15%).

Education and Experience Requirements:

• Strong written and verbal communication skills.
• Demonstrated ability to think proactively and problem-solving skills.
• Demonstrated interpersonal skills and customer-focused approach.
• Demonstrated organizational and time management skills.
• Expert knowledge in Microsoft Word and Excel.
• Expert knowledge in AutoCAD and Inventor.
• Knowledge and experience with 3D point cloud scan data and utilization.
• Knowledge and experience working with ERP systems.
• Welding experience and working welding knowledge preferred.
• Demonstrated knowledge and experience of fabrication methods, techniques, and procedures.
• Proven ability to consistently meet or exceed deadline expectations.
• Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
• Associates or higher degree in a technical major.

Equal Opportunity

Benetech, Inc. is an equal employment opportunity employer and is committed to a proactive program of affirmative action and diversity development. Benetech, Inc. will continue to recruit, hire, train, and promote into all job levels without regard to race, religion, gender, marital status, familial status, national origin, age, disability, sexual orientation, gender identity, source of income, or protected veteran status.

Company Overview:

Established in 1983, Benetech is a pioneer in reducing combustible dust and improving bulk material handling systems. Initially focused on dust suppression, Benetech quickly became respected as the premier dust suppression provider in the United States. As client relationships grew, Benetech's engineering and field technician groups were called upon to handle various bulk material handling issues. Benetech embarked on a company-wide initiative in the 90s to research and develop a complete line of bulk material handling products and services. Through two acquisitions and the building of "best-in-class" divisions for Dust Collection, Advanced Chute Transfer Systems, Washdown Systems, and Suppression, Benetech has become the only Engineering, Procurement, and Construction (EPC) company with in-house engineering, equipment, manufacturing, research, chemical production, and field service capabilities.

Today, Benetech is respected as a global leader in comprehensive, performance-based compliance programs that ensure safe and efficient bulk material handling systems. Designed to address the laws and guidelines enforced by OSHA, EPA, MSHA, and other governing bodies, Benetech's programs are built to help its clients meet all regulatory requirements while enhancing operations with a complete range of technologies and services. Benetech's programs address a wide range of issues in the bulk material handling systems at pulp mills, sawmills, mines, coal-fired electric generating plants, refineries, steel mills, cement plants, coal transloading facilities, aggregate and stone operations.

Job Type: Full-time

Benefits:

• 401(k)
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Ability to Relocate:

• Montgomery, IL 60538: Relocate before starting work (Required)

Work Location: In person