Medical Call Center Scheduling Coordinator – Bend, OR

Bend Dermatology is seeking a full-time Call Center Scheduling Coordinator to join our Dermatology Group in Bend, OR.

We have an immediate opening for an experienced medical scheduler for a high-volume dermatology clinic. Must have 2 years minimum experience working in a medical or hospital call center. Attention to detail is imperative. This is an in-office position based on Bend's eastside.

Our ideal candidate is organized, detail-oriented, and possesses excellent customer service and communication skills. This position is the first contact with patients and business relations and therefore requires a high level of customer service.

Two years of experience as a medical appointment scheduler is required.

Responsibilities:

• Answering phones and handling a high volume of calls
• Scheduling appointments & referrals for 7 locations
• Obtain accurate new or established insurance information and verification that insurance is active and if a referral/authorization is needed for the appointment
• Knowledge of HIPAA compliance in a medical office

Qualifications:

• Two years of patient scheduling experience in a medical practice or hospital setting- required
• Ability to work in a fast-paced, highly collaborative environment- required
• Must have strong computer and MS Office skills
• Familiarity with insurance is preferred
• Excellent verbal and written communication skills
• Detail-oriented with good organizational, communication, and time management skills
• Professional appearance and demeanor
• A team-player attitude is essential

Bend Dermatology employees receive:

• Work-life balance. No evenings or weekends
• Competitive wages and benefits
• Comprehensive Medical, Dental, and Vision insurance plans
• Paid Time Off and Paid Holidays
• 401(k), employer match (up to a certain percentage)
• Life & Long-Term disability
• Employer Assistance Program (EAP)
• Discounted Cosmetics Services and Medical-grade skincare products
• Supportive and collaborative work environment

Job Type: Full-time

Monday -Thursday 8-5 and Friday 8- 4

Wage is determined by and commensurate with experience. Entry-level wage for this position is $18/hour.