The General Manager oversees and is accountable for the operation of the location ensuring maximum sales and profitability through careful tracking of merchandise, inventory, expense control, staff management, and expenses.

• Provide leadership to Teammates through coaching, training, scheduling, and performance management.
• Manage the financial health of the store through sales, inventory/cash controls, store-level marketing, customer satisfaction and retention, budget maintenance, and full Profit & Loss responsibility.
• Build and develop a winning team through the use of recruiting tools, sound interview techniques, and retention strategies.
• Create Teammate work schedules, ensuring proper coverage and needs are met.
• Set the example for exceptional customer service, to include appropriate resolution of customer complaints
• Monitor environment and actions to ensure that all safety procedures are followed.
• Create a positive store culture by treating teammates fairly and with respect
• Ensure the building, equipment, and grounds are well maintained.

Skills Requirement

• Extensive knowledge of auto repair and maintenance procedures and trends.
• Successful management experience including but not limited to: leadership and motivational ability, time management and organizational skills, training, coaching, and counseling.
• Mathematical and analytical skills necessary to budget, forecast, and evaluate location performance.
• Commitment to meeting the needs of a diverse customer base.
• Knowledge of proper safety procedures, equipment maintenance, and warehouse best practices
• Proven successful management of auto repair services.
• High level of professional integrity and customer service
• Ability to work under pressure and handle multiple tasks.
• Strong attention to detail, written and verbal communication skills, and interpersonal skills.

Physical Job Requirements:

• Lifting and/or moving tires weighing between 10 - 50 lbs. with or without mechanical assistance
• Working conditions subject to extreme weather conditions
• Frequent bending, twisting, and lifting.

Successful completion of a background check and pre-employment drug screen

Valid Driver's license with a clean driving record

Neal Tire & Auto Service is proudly 100% employee-owned.

.EEO/Drug-free workplace