El Encanto, a Forbes Five-Star luxury hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessential, California-styled suites and bungalows dot the lush, terraced grounds featuring seven-acres of gloriously landscaped gardens with sweeping views of Santa Barbara and the Pacific Ocean. Original architectural features have been lovingly restored, including the historic, trellis-lined Arbor and Lily Pond. Modern additions to the expansive outdoor zero-edge pool and a new beautifully appointed boutique spa enhance the journey for today’s luxury-seeking guest.

We are seeking an engaging Spa Supervisor to lead by example with a positive demeanor, contribute towards a quality work environment, and uphold the Spa Standards (LQA/Forbes). They will assist the Spa Manager with administrative duties to include Front Desk, Retail and Attendant schedules, lead monthly inventories, ensure proper inventory levels are maintained in retail, and generate purchase orders. They are responsible for booking and upselling spa services, retail product, and processing all payments in a courteous and efficient manner. They will provide information and spa tours to any guest or visitor inquiry and are responsible for the welcome and departure of spa guests. The Spa Supervisor will also be the lead for training of support staff and ensure that standards are understood and practiced.

Requirements

Requires a minimum of 3 years of experience in a Spa or Leisure industry, preferably in supervisory position. Also requires good communication skills and the ability to be a solid team player with good interpersonal skill. Must have a friendly, energetic, outgoing, and engaging personality focused on guest satisfaction.

Benefits

Belmond El Encanto offers a full array of benefits, including medical, dental and vision coverage. In addition, the company pays for basic life and AD&D as well as short term disability. Team members can choose additional coverage to include voluntary life/AD&D, spouse life/AD&D, dependent life, critical care, hospital indemnity, accident and flexible spending.

The Company offers paid time off, sick pay, a 401(k) program with Company matching, and an employee assistance program. Team members enjoy free cafeteria meals and discounts on food and beverage, spa treatments, and retail boutique items.

The Discovering Belmond program offers complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort. It also offers food and beverage at a discounted rate. In addition to the complimentary offerings, discounted rates are available for safaris, trains and cruises.

Location:

United States, Santa Barbara

Department:

Spa & Leisure

Employment type:

Full-time

Experience: