Service Advisor

Bellevue Nissan is a member of the Puget Sound Automotive Group, which is an automotive dealership that serves the Bellevue and Seattle area. Our dedication and commitment extend not only to our customers but also to our employees. As we are expanding, we are looking for self-motivated and driven individuals to join our team.! As a Bellevue Nissan Service Advisor, you can start at 50k and the potential of 100k a year. Sign on bonus available!

WHAT WE OFFER:

• Paid Training
• Paid Vacation
• Medical, Dental & Vision Insurance
• 401K
• Multiple Bonus Incentives 
• Holiday Bonus
• Supplemental Insurance

RESPONSIBILITIES:

• Meet with customers and determine their needs for repair and/or service of their vehicle issues
• Increase customer satisfaction by building customer relations.
• Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Increase profitability by maximizing sales & execute retail promotions.
• Responsible for overseeing the technician working on customer's’ vehicle including their time management/efficiency, parts ordering, job completion times.
• Oversee and participate in quality control.
• Participate in the development and documentation of Standard Operating Procedures as appropriate.

REQUIREMENTS:

• High School Diploma or equivalent.
• Accredited training in service advisor skills, customer satisfaction and quality control.
• Automotive service advisor experience 
• Ability to concentrate and accomplish tasks despite interruptions.
• Ability to perform a variety of tasks simultaneously.
• Must be willing to submit to a background check & drug screen
• Driver's License (Required)

Schedule: 5 days a week 8-10 hours

• Day shift
• Service is open Monday to Saturday

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Bellevue, WA 98007: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Sales Experience: 1 year (Preferred)

Work Location: In person

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.