VP/Branch Manager

If you like to work with people in a family atmosphere, enjoy great benefits and provide unequaled personal service to every customer, consider a career with Bell Bank.

Company Information:

Bell Bank was founded in 1966 and headquartered in Fargo, North Dakota. It is the largest family-and employee-owned bank in the upper Midwest, and one of the largest in the nation, with assets of more than $10 billion. Bell Bank has full-service banking locations in North Dakota, Minnesota and Arizona. Bell has empowered more than $27 million in charitable giving through its unique Pay It Forward initiative, through which every employee chooses each year how to help individuals, families and organizations in need.

Bell Bank has been recognized as a top workplace by American Banker, Forbes and Fortune.

If you want to work for an established, growing, forward-looking organization with world-class employees, this is the place for you.Let Bell Bank be your destination workplace.

Bell's Values:

As stewards, dedicated to the growth and reputation of this independently owned organization, we are committed to:

• Promoting and sustaining our family atmosphere.
• Providing unequaled personal service to each and every customer.
• “Paying it forward” by giving back to the communities we serve.

Our Bottom Line:

Happy Employees! Happy Customers!

Job Summary:

This position is responsible for efficient, effective management of branch office including; ensuring established policies and procedures are followed, unequalled personal service is delivered, new customer relationships are being cultivated and existing customer's relationships are maintained. This position is responsible for the productivity and profitability of the branch.

Primary Duties:

• Leadership/Supervisory:
• Supervise all branch operations.
• Schedule and direct branch staff meetings.
• Serve as communication link between executive management and branch employees.
• Assist all staff members in their personal career paths by ongoing training and coaching.
• Ensure branch building, grounds and equipment are properly maintained.
• Interview and select team members.
• Customer Service and Customer Retention:
• Ensure that branch service standards are met.
• Counsel customers regarding financial matters, advising them on products and rates, suggesting a strategy to obtain the best results based on individual desires and resources.
• Resolve customer problems, obtaining information, researching records and following up on details to resolve the matter to the customer's satisfaction, whenever possible.
• Production:
• Ensure all branch production goals are met.
• Open business and personal accounts.
• Educate and advise on bank products and services through personal contact; loans, checking, savings, certificate of deposits, individual retirement accounts, and other retail banking services.
• Increase customer relationships by cross-selling products and services to new and existing customers.
• Solicit, originate, underwrite and close consumer loans. Manage loan portfolio with emphasis in the growth of the portfolio.
• Responsible for the daily handling of overdrafts, collections and technical exceptions on assigned customer accounts.
• Sales Programs:
• Actively participate in the ASK Program.
• Participate in various professional associations and community activities to enhance the Bank's visibility and to further personal development.
• Meeting / Training / Development:
• Attend and actively participate in training sessions as scheduled.
• Attend and actively participate in meetings as scheduled.
• Complete online compliance testing quarterly.
• Balance the vault on a monthly basis.
• Volunteer for at least one Bell Bank event per year.
• Know by name and face as many customers and employees as possible, calling them by name as often as possible. (LOCBUTN)
• Know and practice our Golden Rules and Bell Bank Customer Service Standards.
• Know, understand, and live the company values and bottom line.
• Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable State and Federal laws and regulations.
• All employees are responsible for information security including compliance with policies and standards which protect sensitive information.
• Perform other duties as assigned.

Job Skills Required:

• Need to acquire an NMLS#
• Complete familiarity with the Bank's savings, checking, and lending policies and guidelines, as well as specific loan programs, qualifications, and insurance.
• Responsible for the knowledge and application of banking laws, rules, and regulations, prescribed practices, and ethical standards that are applicable to their position.
• Accuracy and high attention to detail.
• Ability to present oneself professionally at all times.
• Ability to work flexible hours to include evenings and Saturdays (where applicable).
• 2 years of retail banking Branch Manager experience required.

Bell Bank provides competitive compensation and an excellent benefits package.

Bell Bank

Equal Opportunity Employer