1 IT Manager Job in Springfield, MA
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Behavioral Health Network, Inc. is Hiring an IT Manager Near Springfield, MA
- Coordinate IT-related New Employee Orientation (NEO) activities and collaborates with HR
- Manage IT appointment scheduling process by monitoring and reporting on volume, walk-ins, and missed appointments.
- Triage new requests for technology and facilitates any necessary needs gathering.
- Field requests from BHN staff regarding Managed Service Provider (MSP) performance issues and follow-up
- Provide guidance for onsite MSP staff around daily operational issues.
- Manage procurement process for IT software, hardware, and services.
- Manages process for vendor management.
- Responsible for ISP adds/changes/deletes based upon direction from Director of Infrastructure and Technical Services.
- Manages and maintains inventory of vendor agreements.
- Manages structure and content of IT Teams channels and OneDrive content.
- Manages service desk knowledge base.
- High School Diploma required. Bachelor’s Degree preferred.
- Minimum of two years’ experience in IT management or equivalent combination of education and work experience.
- Conceptual understanding of infrastructure technologies including, but not limited to, networking, servers, virtualization, desktop computing, VPN, LAN/WAN/WLAN, etc.
- Previous hands-on experience in systems administration or supervisory oversight of the IT function desired.
- Well organized with strong attention to detail.
- Self-starter willing to take the initiative.
- Strong customer service mentality.
- Ambassador for change with a solid understanding of the impact change has on the user community.
- Excellent analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Effective time management.
- Proficient in Microsoft Office suite of applications, especially Teams, Outlook, and Excel.
- Familiarity with and conceptual understanding of service desk ticketing systems.
- Familiarity with videoconferencing systems such as Microsoft Teams and Zoom.
Job Summary
Full Time
Scientific Services
$135k-166k (estimate)
03/30/2024
05/16/2024
bhninc.org
HOLYOKE, MA
1,000 - 3,000
1937
$50M - $200M
Scientific Services
Related Companies
About Behavioral Health Network, Inc.
Behavioral Health Network, Inc. is a growing non-profit community behavioral health agency that has been providing services to children and families in Western Mass since 1938. As a comprehensive service system, with a focus on delivering professional services to those with mental illness, substance use disorders or intellectual disabilities, BHNs funding sources are diverse. BHN holds contracts with the Departments of Mental Health, Public Health, Developmental Disabilities, Youth Services, and Medicaid, along with cities, towns, and various Federal departments. BHN also contracts with most h...ealth insurance companies. BHN and its programs have been instrumental in development of new services and meeting the behavioral health needs of the Pioneer Valley. We serve the most challenging individuals, utilize evidenced-based treatment models, and collaborate well with healthcare, social service organizations and educational systems to promote integrated quality services to individuals and their families.
More
Show less
The job skills required for IT Manager include Problem Solving, Customer Service, Microsoft Office, Networking, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Manager positions, which can be used as a reference in future career path planning. As an IT Manager, it can be promoted into senior positions as an Information Technology Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Manager. You can explore the career advancement for an IT Manager below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
