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Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information and providing necessary assistance
- Answer phone calls and respond to guest inquiries promptly and professionally
- Handle guest requests, concerns, and complaints with empathy and efficiency
- Maintain a clean and organized front desk area
- Assist with reservations, cancellations, and modifications
- Provide information about facilities, services, and local attractions
- Ensure the safety and security of guests by following established procedures
- Monitor surveillance cameras and report any suspicious activities or incidents
- Collaborate with other hotel departments to ensure a seamless guest experience
Qualifications:
- High school diploma or equivalent required
- Previous experience in customer service or hospitality preferred
- Knowledge of loss prevention techniques and practices
- Certification in CPR, First Aid, or other relevant training is a plus
- Familiarity with surveillance systems and CCTV operation is desirable
- Strong communication skills, both verbal and written
- Excellent problem-solving abilities and conflict management skills
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling guest information
This position offers an opportunity to work in a dynamic hospitality environment. We provide competitive pay rates, ongoing training, and opportunities for career advancement. Join our team of dedicated professionals committed to delivering exceptional guest service.
Please note that only qualified candidates will be contacted for further consideration. Thank you for your interest in joining our team as a Front Desk Agent.
Job Types: Full-time, Part-time
Pay: $20.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Schedule:
Work Location: In person
Full Time | Part Time
$39k-52k (estimate)
03/27/2024
03/29/2024
The job skills required for Security Officer include Customer Service, First Aid, CPR, CCTV, Communication Skills, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Security Officer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Security Officer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Security Officer positions, which can be used as a reference in future career path planning. As a Security Officer, it can be promoted into senior positions as an Emergency Response Planning Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Security Officer. You can explore the career advancement for a Security Officer below and select your interested title to get hiring information.
If you are interested in becoming a Security Officer, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Security Officer for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Security Officer job description and responsibilities
A mall security officer must patrol the premises of the mall.
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Access control security officers are trained to look for any criminal activities, so they can take action before any actual crime has taken place.
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Access control security officers are trained to use multiple CCTV cameras at any time, anywhere from one camera to seventy-two.
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Most of the advanced requirements that security officers should meet relate to certification, education, licensure, registration, and some training.
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Prepared and maintained daily logs of activity at the facility and reported any violations to the appropriate security personnel or supervisor.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Security Officer jobs
Understanding the Enterprise Architecture (EA).
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