Do you have a passion for promoting health and wellness? We are looking for vibrant, energetic, and genuine individuals with a passion for health and wellness to join our team. If you are committed to helping people improve their well-being and achieve their health goals, then WE WANT TO HEAR FROM YOU! This position offers exciting and rewarding opportunities to work with a diverse range of clients, lead a high performing team, grow overall membership and revenue, and set the tone in the studio. Experience working in sales, spa, health/wellness, or a customer service environment is a plus, however, we are willing to train the right candidate. We offer a Competitive Salary Commission Free Infrared Sauna Membership Primary Responsibilities:

● General Managers provide support to all staffing levels, while working with the owner to maintain and grow their company and align with its mission, vision and values.

● Staff Management: Responsible for recruiting, onboarding, and managing all staff, including coaching them to excel in consultative selling techniques and taking necessary disciplinary actions to underperforming studio employees.

● Sales and Membership Targets: Drive sales by organizing pre-sale and studio events, implementing community outreach programs, and building a deep list of clients to achieve company-set KPIs for revenue and membership retention.

● Operational Budgets and Efficiency: Properly manage operational budgets, ensure cost controls, and meet or exceed all membership targets while maintaining inventory, facilities, and cleanliness.

● Member Engagement and Retention: Develop relationships with members and guests, greet them by name, and create a high-energy, fun, and engaged membership culture through contests, promotions, and events to retain members.

● Communication and Leadership: Conduct weekly/monthly staff meetings and 1:1s, and maintain high visibility and positive interaction with guests to lead by example and foster a positive work culture.

Additional Duties:

● Promote adherence to company policies and practices: Encourage employees to follow established guidelines for member check-in, telephone inquiries, guest registration, cash handling, delinquent accounts, customer care calls, change requests, memberships, and cancellations.

● Maintain the highest level of customer service when making decisions relating to clientele and through external communication cycles or automated marketing systems.

● Ensuring all operations that fall under the facility such as but not limited to: suites, restrooms, showers, and storage areas are maintained to beem® quality standards. Traits for Success in This Role:

● Understand how to properly take on roles of each staff member in studio

● Positive demeanor; Going the extra mile for employees and members

● Genuine desire to help people achieve their goals in the health and wellness industry

● Detail-oriented and time efficiency skills to multitask and plan an effective daily and weekly schedule

● Interpersonal and communication skills; be able to collaborate with others effectively and set clear expectations by giving and receiving feedback clearly and effectively

● Passionate leadership and management skills; Willing to have the difficult conversations in a professional manner

● Strong work ethic and desire to continually improve skill set through additional training resources Physical Requirements:

● Must be able to handle high temperatures above 135 degrees for short periods of time.

● Must be able to stand for an extended period of time.

● Must be able to lift up to 25 pounds.

● Must be able to demonstrate the saunas to members, which involves getting in and out of the sauna and reaching overhead to adjust settings.

● Must be able to bend, kneel, and squat to access and adjust the saunas as needed.

Why Join the beem® team?: beem® Light Sauna provides innovative light therapy options as the perfect essential-care solution. We offer competitive pay along with exceptional benefits & perks such as:

● Free sauna sessions

● Fitness casual dress code

● Passionate, collaborative work environment

● Participation in team building and professional development events

Studio link: https://beemlightsauna.com/

Qualifications
- Management experience, including supervising a team and overseeing daily operations
- Strong communication skills to effectively interact with customers, employees, and vendors
- Proven track record in driving sales and meeting targets in a retail environment
- Leadership skills to motivate and develop a high-performing team
- Familiarity with marketing automation tools to enhance promotional activities
- Proficiency in POS systems, inventory control, and cash register operations
- Ability to multitask and prioritize tasks efficiently
- Knowledge of purchasing processes and inventory management
- Customer service orientation with a focus on providing exceptional service
- Experience in retail management, including stock control and merchandising
- Basic understanding of bookkeeping and payroll procedures
- Fluency in multiple languages is a plus
- Strong organizational skills and attention to detail
- Prior experience in recruiting, interviewing, and employee orientation
- Familiarity with marketing strategies and wireless sales techniques
- Proficient in time management and able to handle administrative tasks effectively

Job Type: Full-time

Pay: $40,952.87 - $49,319.59 per year

Work Location: In person