Job Title: General Manager

Type of Position: Full Time

Do you have a passion for promoting health and wellness? We are looking for vibrant,
energetic, and genuine individuals with a passion for health and wellness to join our team. If you are committed to helping people improve their well-being and achieve their health goals, then WE WANT TO HEAR FROM YOU! This position offers exciting and rewarding opportunities to work with a diverse range of clients, lead a high performing team, grow overall membership and revenue, and set the tone in the studio.

Experience working in sales, spa, health/wellness, or a customer service environment is a plus, however, we are willing to train the right candidate.

We offer a Competitive Salary Bonus Free Infrared Sauna Membership

Primary Responsibilities:

● General Managers provide support to all staffing levels, while working with the owner to maintain and grow their company and align with its mission, vision and values.

● Staff Management: Responsible for recruiting, onboarding, and managing all staff, including coaching them to excel in consultative selling techniques and taking necessary disciplinary actions to underperforming studio employees.

● Sales and Membership Targets: Drive sales by organizing pre-sale and studio events, implementing community outreach programs, and building a deep list of clients to achieve company-set KPIs for revenue and membership retention.

● Operational Budgets and Efficiency: Properly manage operational budgets, ensure cost controls, and meet or exceed all membership targets while maintaining inventory, facilities, and cleanliness.

● Member Engagement and Retention: Develop relationships with members and guests, greet them by name, and create a high-energy, fun, and engaged membership culture through contests, promotions, and events to retain members.

● Communication and Leadership: Conduct weekly/monthly staff meetings and
1:1s, and maintain high visibility and positive interaction with guests to lead by example and foster a positive work culture.

Additional General Manager Duties:

● Promote adherence to company policies and practices: Encourage employees to follow established guidelines for member check-in, telephone inquiries, guest registration, cash handling, delinquent accounts, customer care calls, change requests, memberships, and cancellations.

● Maintain the highest level of customer service when making decisions relating to clientele and through external communication cycles or automated marketing systems.

● Ensuring all operations that fall under the facility such as but not limited to: suites, restrooms, showers, and storage areas are maintained to beem® quality standards.

Traits for Success in This Role:

● Understand how to properly take on roles of each staff member in studio
● Positive demeanor; Going the extra mile for employees and members
● Genuine desire to help people achieve their goals in the health and wellness industry
● Detail-oriented and time efficiency skills to multitask and plan an effective daily and weekly schedule
● Interpersonal and communication skills; be able to collaborate with others effectively and set clear expectations by giving and receiving feedback clearly and effectively

● Passionate leadership and management skills; Willing to have the difficult conversations in a professional manner

● Strong work ethic and desire to continually improve skill set through additional training resources

Physical Requirements:

● Must be able to handle high temperatures above 135 degrees for short periods of time.

● Must be able to stand for an extended period of time.
● Must be able to lift up to 25 pounds.
● Must be able to demonstrate the saunas to members, which involves getting in and out of the sauna and reaching overhead to adjust settings.
● Must be able to bend, kneel, and squat to access and adjust the saunas as needed.

Why Join the beem® team?: beem® Light Sauna provides innovative light therapy options as the perfect essential-care solution. We offer competitive pay along with exceptional benefits & perks such as:

● Free sauna sessions
● Fitness casual dress code
● Passionate, collaborative work environment
● Participation in team building and professional development events

Tour a Studio HERE!

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Experience level:

• 2 years

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Glastonbury, CT 06033 (Required)

Ability to Relocate:

• Glastonbury, CT 06033: Relocate before starting work (Required)

Job-related location requirement:

• Candidates must be within a 25-mile radius.

Work Location: In person