Position Summary: This position is responsible for growing and maintaining and active caseload of wellness clients. This will be done by proactively assessing potential clients that currently reside in the Spring Hills local Assisted Living, are currently on SH Home Care services, as well as any other potential lead that arises in the community. This position will assist in creating community wellness initiatives, which allow the agency to raise its public exposure and awareness. In addition, this position will be responsible for performing wellness presentations, group fitness classes, and functional screens within the community as well as to other prospective clients and professionals in the industry. Maintains strong communication and collaboration with skilled teams and therapy referral partners in the field. Strong emphasis on growing Health & Wellness footprint in respective region. Reports to Business Operations Manager/Director/Director of Health & Wellness/Quality Assurance.

Essential Functions:

• Works closely with the Director of Health & Wellness and Quality Assurance as well as the local sales team to ensure proper execution and maintenance of the Spring Hills Home Care Wellness Program
• Will develop and maintain a caseload of wellness clients (10 visits per week) within the Spring Hills facilities as well as in the surrounding community
• Wellness clients will be evaluated using evidence based functional outcomes measures to track progress
• Assessments will be done every 12 weeks to ensure the client is making progress towards goals set forth in the exercise prescription
• Plans of care will be dictated by Health and Wellness Coordinator as well as the client/clients family/POA
• Works closely with skilled teams for optimization of care through the Health & Wellness continuum
• Care plans are open-ended with emphasis on the client committing to the wellness program long-term to remain independently functioning at their optimal potential o The Health & Wellness Coordinator will be incentivized to keep clients on caseload for as long as possible

• Records daily progress notes for every resident participating in wellness programming
• Keeps master spreadsheet of all data on wellness clients

• Submits weekly documentation to the Director of Health & Wellness no later than 11:59pm Sunday night each week
• Provides weekly report that breaks down current clients on caseload, how many visits each client has received that week, as well as prospective clients in the pipeline. This will be submitted to the Business Office Manager, Regional Director of Operations, Director of Business Development, Director of Nursing, VP of Home Care Operations, and the Director of Wellness Services on a weekly basis by EOB Friday.
• Attends sales and marketing events to promote the Wellness program
• Assists the sales team on calls/luncheons when applicable to promote the program
• Maintains close communication with community nursing staff to ensure an optimal plan of care for each wellness client
• Increases and maintains wellness caseload goals by proactively assessing residents in the SH AL as well as current home care clients. Converts prospects into
• Keeps detailed documentation on each wellness Method of documentation TBD by VP of Home Care Operations/Director of Wellness Services
• Attends work as scheduled, including nights and weekends, and follows call-off

Valuable Final Products:

• Achieve Monthly & Quarterly Visit Targets (10 minimum visits per week)
  • 7 Individual Exercise Sessions
  • 3 Group Classes
• Achieve Monthly & Quarterly Revenue Targets
• 3 Quarterly New EP Admissions
• >60% Conversion rate on all free screens
• Maintain an active client pipeline range of 5-10 clients at ALL times
• Provide quarterly & pertinent FOM scores on all active clients
• Maintain a minimum of 5 active referral sources at ALL times
• Assist in expanding Service Amenity usage to 70% minimum
• At least 2 hours of weekly support in the field with DBD/HAS/DO
• Bi-weekly ride-along with Director of Operations
• 90% Completion of baseline assessments on all new admissions

Professional Development Career Elegibility:

• All new/existing associates in the Health & Wellness department will be eligible to participate in the Spring Hills Home Care Professional Development Program
• SHHC Professional Development Program is subject to change based on organizational need and growth
• The career tracks listed below will be available for all of our Health and Wellness
• Associates must meet ALL conduct and performance expectations in their current role to be considered for any/all professional development opportunities

Career Development Tracks:

• H&W > H&WBDC > DBD > RDSM > RDO > VPO > VPO
• H&W > H&WDQA > DH&W > RDH&W > VPO > EVPO
• H&W > BopsM > DHCS > RDO > VPO > EVPO

• H&W— Health and Wellness Coordinator
• H&WBDC – Health and Wellness Business Development Coordinator
• H&WDQA – Health and Wellness Director of Quality Assurance
• DBD — Director of Business Development
• BopsM — Business Operations Manager
• DH&W — Director of Health and Wellness
• RDH&W — Regional Director of Health & Wellness
• DHCS — Director of Home Care Services
• RDSM — Regional Director of Sales & Marketing
• RDO — Regional Director of Operations
• (E)VPO — (Executive) Vice President of Home Care Operations

Salary & Bonus Details:

• All professional development & career advancement will be accompanied with a market rate adjustment in compensation per job description/title
• All professional development positions will be accompanied with a discretionary bonus performance plan