14 Guest service manager Jobs in East Longmeadow, MA
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Bear Mountain Health Care is Hiring a Guest service manager Near East Longmeadow, MA
The Guest Service Manager position is currently a Full Time - 40 hours / week / Salaried position
You will have accountability for the overall customer satisfaction within the assigned skilled nursing facility center. The position is responsible for navigating new customers and their families and loved ones from admission through discharge, ensuring the highest quality of service and patient experience.
You would also be responsible for ensuring ongoing staff CARE training to ensure all Facility staff are confident in providing exceptional, compassionate care and customer service.
Guest Services staff ensures that the assigned unit(s) are prepared for new patient admissions and tours, liaise between patients and Facility Departments to address patient questions and concerns, ensure resolution to any presented grievances, and positively impact patient and family satisfaction.
SPECIFIC EDUCATIONAL / VOCATIONAL REQUIREMENTS :
Graduate of an accredited associate degree program, preferably in hospitality, healthcare administration / management, or business;
Bachelor's degree preferred.
This position requires that the employee can read, write, speak, and understand the spoken English language to ensure the safety and well-being of our patients and visitors at the work site when responding to their medical and physical needs.
Must provide verification of TST (tuberculin skin test) as required by state law and in accordance with Company policy. TSTs will be administered at the work site if required.
Must provide proof of Covid Vaccinations - Current to meet MASS DPH guidelines
Bear Mountain is a leading healthcare company, spanning the nursing home sector from Extended / Long Term Care and Short-Term Rehabilitation to Neurobehavior Programs.
Bear Mountain is dedicated to continuing its tradition of providing exceptional guest experiences across its facilities (https : / / www.
bearmountainhc.com / locations / ) . Our vision "To exceed your expectation with the highest quality healthcare in a safe, clean, supportive and positive environment.
unites us as a team, our Team members put the CARE back into healthcare, and our amazing Team Members are at the heart of it all! We expect you to maintain and support the education of this culture
Last updated : 2024-05-16
Job Summary
Full Time
$32k-52k (estimate)
05/16/2024
05/21/2024
The job skills required for Guest service manager include Guest Service, Accountability, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service manager positions, which can be used as a reference in future career path planning. As a Guest service manager, it can be promoted into senior positions as a Room Reservations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service manager. You can explore the career advancement for a Guest service manager below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Manager job description and responsibilities
A guest service manager will fulfill requests made by guests to ensure that they have an unforgettable experience.
01/30/2022: Sarasota, FL
The guest services manager oversees the process of handling customer complaints.
02/28/2022: Altoona, PA
Guest service manager focuses on the client's needs and requirements and ensures that they are being fulfilled.
01/31/2022: Passaic, NJ
Present the menus and the special of the day
03/27/2022: Pascagoula, MS
Organisational and planning skills to develop customer service policies.
01/25/2022: Allentown, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Manager jobs
A guest service manager performs a variety of customer relations duties at a hotel.
04/12/2022: Youngstown, OH
Must be able to speak and understand the primary language used by the guests who visits the hotel.
03/22/2022: Wilmington, DE
Listen, understand and take action.
03/25/2022: Longview, TX
Customer Service Manager needs a strong set of management, leadership, and business skills to take their career to the next level.
02/01/2022: Tucson, AZ
Customer service representatives, customer service management, and operations staff work together to make experiences that matter.
03/11/2022: Bremerton, WA
Step 3: View the best colleges and universities for Guest Service Manager.
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