Job ID: 01124 – Physician’s Office Receptionist

Reports To: Clinic Manager

Classification: Regular Part-Time (32 hrs/wk)

Date Posted: January 19, 2024

Experience: Previous receptionist experience preferred

License/Certification: N/A

Bear Lake Memorial Hospital is seeking a qualified receptionist to help them in their Orthopedic & Visiting Physician’s Office.

Essential functions of the job include, but are not limited to:

The duties listed below are intended only as illustrations of the various types of work that will be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this job. Duties assigned by the department manager include:

· Assist the professional staff as needed with patients.

· Help incoming and outgoing patients.

· Assist in making calls to pharmacy for physician to inquire and/or submit prescriptions.

· Take messages from patients and relay to physician.

· Have the ability to discern urgent/emergent needs of patients.

· Assist in directing patient to exam room when needed.

· Handle telephone calls (primarily incoming, and some outgoing patient messages)

· Schedule and confirm patient appointments.

· Work with insurance companies for pre-authorizations when necessary.

· Scan patient records

· Ensure controlled substance scripts are handled appropriately.

· Other related duties as assigned.

Requirements/Skills:

· Ability to perform requirements in a caring, positive, and professional manner.

· Ability to organize and coordinate schedules.

· Ability to problem solve and prioritize.

· Professional telephone etiquette.

· Ability to operate computer (basic skills including keyboarding).

· Basic secretarial skills.

· High ethical and integrity standards.

· Excellent customer service.

· Adherence to confidentiality & privacy requirements.

· Must be able to sit for long periods. Some standing, lifting, bending, twisting required.

· Ability to read, understand, follow, and enforce safety procedures.

· Must contribute to the culture and/or mission of the most caring hospital.

· Due to the interaction with patients and accessibility to patient records, phone sensitivity, personal patient information and/or direct contact with patients, this position will be considered a patient safety sensitive position.

To apply: Please submit your application to the HR Dept., Bear Lake Memorial Hospital, 164 South 5th Street, Montpelier, ID, 83254 or you may fax it to (208) 847-4334. Applications are available at www.blmhospital.com.

Expiration: Applications will be accepted through February 2, 2024 or until filled.

Bear Lake Memorial Hospital is an equal opportunity employer and all applicants will be given fair consideration based on their academic credentials and applicable work experience.