Facilities Coordinator - Bilingual

Job ID

163190

Posted

16-Apr-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Engineering/Maintenance, Facilities Management

Location(s)

Miami - Florida - United States of America

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

**About the role:**

The purpose of this position is to provide assistance to the facility management team to ensure the successful competition of client facility needs.

**What youll do:**

Respond to client inquires and concerns. Ensure timely and quality service delivery to clients. Follows-up with clients to ensure customer satisfaction.

Build and assign work orders to multiple technicians, subcontractors and vendors and communicates with technicians to assist management in resolving problems.

Provide reports on open and closed work orders and checks status with the appropriate technician or vendor.

Maintain files on work orders, proposals, and department files. Build vendor files and checks accuracy on completed paperwork submitted by vendors.

Trains vendors on work order and billing procedures. Processes invoices and ensures accurate cost center coding.

Assists with the inspections on the facility campus.

Uses pc and/or PDA for work order system, email, ESS and training.

Assist with process and procedure training.

Other duties may be assigned.

**What youll need:**

Must be bilingual in English and Spanish

To perform this job proficiently, one should be able to perform each critical duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

High school diploma or general education degree (GED) required. Minimum of two years of related experience or training.

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding with the ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to efficiently present information to an internal department and/or large groups of employees.

Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.

Ability to understand and carry out general instructions and to address problems in common situations. Requires basic analytical skills.

Basic skills with Microsoft Office Outlook. Physical requirements include stooping, standing, walking, climbing stairs and ladders and ability to lift and carry heavy loads of 50 lbs. or more.

Decisions made with general understanding of procedures and company policies to achieve set results and timelines. Errors in judgment may cause short-term impact to co-workers and supervisor.

**Why CBRE?**

At CBRE, we admire creativity, innovation, and partnership, and we offer endless opportunities for growth. We are a direct hire company that provides everything from competitive pay, Health, Dental, Vision, Pet Insurance, and 401k Match programs.

**Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our companys success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccomodations@cbre.com or via telephone at 1 866 225 3099 (U.S.) and 1 866 388 4346 (Canada).

**NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)