8 Guest Services Representative Jobs in North Myrtle Beach, SC
Beach Cove Resort is Hiring a Guest Services Representative Near North Myrtle Beach, SC
At Vacation Myrtle Beach our vision is simple: To give our guests the most Exciting, Fun-Filled, and Enjoyable vacation experience ever. Our mission is more than just words – it is the reason we do what we do. Vacation Myrtle Beach delivers highly personalized service to our guests. We are a leader in the Myrtle Beach area’s hospitality industry with an industry-leading call center, an innovative restaurant, owning 3 resorts and operating 11, and nearly 4000 units in a variety of Myrtle Beach hotels and resorts right on the ocean. Vacation Myrtle Beach consistently delivers exceptional resort service with the help of dedicated, caring, diverse employees, thus outperforming the competition. Every day is a chance to discover something new and influence the hospitality business.
Work Location: Beach Cove Resort, 4800 S. Ocean Blvd., North Myrtle Beach, SC 29582
How Will You Shine?
As a valued and successful Guest Services Representative, you will be required to:
- Answer guest questions and offer information and assistance
- Answer telephones promptly always stating name and greeting as scripted
- Perform all computer-related activities including guest reservations, arrivals, departures, and payment processing
- Efficiently check guests in and out
- Communicate with other departments to fulfill guest needs
- Keep the work area neat and organized
- Store keys in a secure area
- Report all unsafe conditions immediately
- Update guest information in the computer system accurately and promptly
- Complete and submit work orders to Maintenance Staff in a timely manner
How Will You Be Rewarded?
- Base pay
- Paid Time Off
- Work today, get paid today available
- Floating Holiday Pay
- Medical, Dental, and Vision Insurance within 60 days
- Discounted hotel & resort Stays
- 401K Retirement Savings with company match up to 6%
- Monthly, quarterly, and yearly recognition programs
- Career advancement opportunities
- Training and continuing development in hospitality roles
Why Should You Choose VMB?
Hospitality is at the heart of all we do at Vacation Myrtle Beach. We “WOW” by exceeding expectations, we teach and learn through communication, we embrace and drive change, and we make it happen with passion and determination. We are a family committed to integrity, faith, and a vision for growth. Here, you’ll find a family that’s comprehensive, values diversity, and is built on a foundational respect for people from all over the world.
We put people and relationships first, take an entrepreneurial approach to their work, and support colleagues in reaching their full professional potential.
We are an equal-opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class.
Job Types: Full-time, Part-time, Seasonal
Pay: Depends on Experience
Supplemental pay types:
- Various Incentives
Ability to commute/relocate:
- North Myrtle Beach, SC 29582: Reliably commute or planning to relocate before starting work (Required)
Source: Hospitality Online
Job Summary
Full Time
Accommodations
$29k-37k (estimate)
03/02/2023
06/08/2024
beachcove.com
NORTH MYRTLE BEACH, SC
100 - 200
1993
JAMES CREEL
$5M - $10M
Accommodations
Related Companies
The following is the career advancement route for Guest Services Representative positions, which can be used as a reference in future career path planning. As a Guest Services Representative, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Representative. You can explore the career advancement for a Guest Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Representative job description and responsibilities
Accepts payment, makes change and presents departing guest checkout statements.
02/11/2022: Biloxi, MS
Consistently delivers high-quality guest experiences with a focus on building guest relations and exceeding guests expectations.
03/07/2022: Wichita Falls, TX
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/26/2022: Little Rock, AR
Verifying guest details upon arrival and allocating guest rooms.
03/17/2022: Lorain, OH
The Guest Services Representative represents the hotel to the guest throughout all stages of the guest's stay.
01/03/2022: Boulder, CO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Representative jobs
The Guest Services Representative will ensure the guests have a great experience.
01/27/2022: New York, NY
A guest service representative generally needs to have excellent communication skills.
12/31/2021: Lafayette, LA
Listen, understand and take action.
01/18/2022: Chico, CA
Measure and analyse customer feedback.
02/22/2022: Canton, OH
They also do greetings upon arrival of the guest and making them feel welcomed
02/17/2022: Santa Maria, CA
Step 3: View the best colleges and universities for Guest Services Representative.
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