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Job Summary: Success Coaches quarterly recruitment and registration of families, create assessment, individualized success plans (ISP) for youth/families and conducts routine plan reviews with participants to ensure that plans are in alignment with their needs. Success coaches will ensure that participants are accessing relevant service referrals that support their success plan, tracking access to services as well as follow-up status in support of success plan goal achievement. The Success Coaches will work with the Raising the BAR Program Manager and/or other community-based organizations and partners to coordinate a client-centered, family-strengthening approach in organizing care coordination. Conduct parenting workshops through evidenced based curriculum with current participating families.
Job Duties: The Success Coaches will meet one on one with families to develop their success plan. Home visits to be conducted at the discretion of the family. Success plans will be updated as needed and indicated by youth and/or parents. Success Coach is responsible for adjusting the care coordination level so as to be dynamic and in alignment with needs. New goals will be added when new areas of need are identified. Conversely, new goals will be revised or new approaches to current goals determined to address barriers and ensure success. The success Coach will also be trained in completing assessments. Referrals will be made based on the needs of the family. The Success Coach must document and coordinate service activities in detailed case notes, conduct satisfaction surveys, and work with the Program Manager in broadening outreach to new program partners as needed to expand the referral base to ensure access to comprehensive programs/services needed.
Experience and Education: Bachelor's degree or higher in Social Work or a related field with one year or more of Behavioral or Mental Health experience. Experience working with neighborhood organizations, residents and/or churches. It is highly recommended knowledge of the community and social issues. Additional experience in juvenile assessment, counseling, family or rehabilitation intervention or related work experience may substitute for educational requirements on a year-for-year basis.
Reports to: Reports to the Success Coach Lead.
Competencies: Ability to engage and relate to the target population. Cultural sensitivity competence is also required. Excellent oral and written communication skills.
Job Responsibilities:
Required Qualifications:
Preferred Experience and Skills:
Personal Characteristics Strongly Desired:
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Job responsibilities include door-to-door canvassing and facilitating/participating and assisting with set up/take down of neighborhood events, block watch, and community meetings. Due to the current global pandemic, COVID-19, the incumbent must follow CDC guidelines while engaging with the public.
Daily Activities and Events:
Community Engagement:
Encourage Civic Engagement by bringing government to residents. The Success Coaches will go out to Raising the Bar Micro-target area prioritizing Hotspot Areas 1, 2 and 3. This includes bus stops, businesses, faith-based organizations, and landmarks where the public gathers (Post COVID-19). There is a three-step process involved:
This position is regularly required to sit, stand, walk, speak, and hear. The position requires extensive computer use so the employee must have sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen. The employee must occasionally lift and/or move up to 30 pounds. Reasonable accommodation may be made to enable otherwise qualified individuals with disabilities to perform the essential functions.
Limitations and Disclaimer:
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.
We are an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. Hiring is contingent to references and Level II background screening and Sex Offender background check successfully passed.
Full Time
$50k-63k (estimate)
10/13/2023
06/15/2024
bestrongintl.org
Miami, FL
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