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Job Summary: Community Connector Leads will oversee direct reports and maintain a visible presence in the micro-target area on a routine basis. This role will perform as neighborhood mobilizers by facilitating linkage to resources and services needed to make the neighborhood safer and stronger and empowering residents to build community capacity and improve overall neighborhood quality of life. The Community Connectors perform various duties, including outreach, conducting interviews, home visits, needs assessments and referrals to services. Community Connectors will identify clients and help micro-target area residents find support for health, education, community awareness, safety, and legal problems. A critical part of the Community Connectors’ function is to establish rapport with residents of micro-target areas and work with Be Strong On the Block Program Manager, Success Coaches and partners to attain contract outcomes.
Job Duties: The Community Connector Lead will review and understand program contract in order to be able to translate the program to the team, must ensure team also clearly understands, provides strategic leadership to team to secure partnerships, provides training on care coordination through conducting door-to-door outreach to engage program participants in the field through home visits, as well as visiting libraries, parks, schools, etc. based on referrals received from community partners (contact made to all clients within 48 hours of receipt of a referral). The Community Connector Lead will also assist in the coordination of Monthly Community Block Meetings and large-scale community events, completes intake assessments (eligibility screening), makes timely referrals to appropriate service providers, conducts follow ups, completes the CANS/PAPF and maintains a daily journal of activities completed in the micro-target areas. Takes initiative and is proactive with activities and tasks, promoting teamwork and safety. Maintains a positive outlook and promotes positivity within the team. These individuals will work in pairs while in the field. Community Connectors follow up with residents' progress and ensure quality of services. In addition to connecting residents with appropriate services, community connectors will also engage in other community engagement events in the micro-target area. The Community Connectors serve as a primary point of contact for residents and referring organizations. In addition, Community Connectors will attend training, workshops, and other meetings or events as required. The Community Connectors will work with the Be Strong On the Block Program Manager and/or other community-based organizations to coordinate community forums, block watch meetings, and other community collaborations. At minimum, 75% of time is allocated to direct-client contact.
Experience and Education: Bachelor's degree or higher in Criminal Justice, Social Work, human services, or a related field. Experience working with neighborhood organizations, residents and/or churches, conducting outreach. It is highly recommended that the incumbent has knowledge of the community and social issues. Additional experience in juvenile assessment, counseling, family or rehabilitation intervention or related work experience may substitute for educational requirements on a year-for-year basis.
Reports to: Reports to the Be Strong On the Block Program Manager
Competencies: Ability to engage, relate and be empathetic with the target population. Cultural sensitivity competence is also required. Excellent oral and written communication skills a must.
Job Responsibilities:
Required Qualifications:
Preferred Experience and Skills:
Personal Characteristics Strongly Desired:
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Job responsibilities include door-to-door canvassing and facilitating/participating and assisting with set up/take down of neighborhood events, block watch, and community meetings. Due to the current global pandemic, COVID-19, the incumbent must follow CDC guidelines while engaging with the public.
Daily Activities and Events
Outdoor Events (Attendance required)
Community Engagement:
This position is regularly required to sit, stand, walk, speak, and hear. The position requires extensive computer use so the employee must have sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen. The employee must occasionally lift and/or move up to 30 pounds. Reasonable accommodation may be made to enable otherwise qualified individuals with disabilities to perform the essential functions.
Limitations and Disclaimer:
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.
We are an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. Hiring is contingent on references and Level II background screening and Sex Offender background check successfully passed.
Full Time
$79k-106k (estimate)
04/11/2024
06/15/2024
bestrongintl.org
Miami, FL
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