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BCforward
Vernon, CA | Full Time
$46k-62k (estimate)
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Dispatcher
BCforward Vernon, CA
$46k-62k (estimate)
Full Time | IT Outsourcing & Consulting 1 Month Ago
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BCforward is Hiring a Dispatcher Near Vernon, CA

Dispatcher

BCForward is currently looking for Dispatcher Location is Vernon, CA 90058

Position Title : Dispatcher

Locations : 2775 East 26th Street, #ca25, Vernon, CA 90058

Anticipated Start Date : 6 / 11

Expected Duration : 3 months.

Job Type : Contract with possible extension

Shift : M-F 9 : 30am - 6pm

Pay Rate : $20.00 / hr on W2.

Job Description : Position Purpose :

Position Purpose :

Under immediate direction, the Dispatcher provides timely response of customer inquiries up to and including pick-ups, schedules, product orders, etc.

and all other aspects of a customers needs. Dispatches vehicles on a pre-set route for each driver daily in the interest of efficient customer service.

Key Job Activities :

  • Assist Customer Service with customer requests (SFDC cases), route changes, rescheduling for pickups / missed stops
  • Provides highest level of customer service to all customers in line with Customer 1st objectives
  • Monitor, process, and escalate SFDC cases to supervisor
  • Assist walk-in customers
  • Assists drivers with problems / issues as issues arise (during the day or at the end of the route)
  • Reviews drivers paperwork and files paperwork
  • Review and updates routes, new customers based on daily communication, reroutes existing customers as required
  • Ensures that routes are balanced daily
  • Assists Trans Supervisor / Manager as needed / directed
  • Update SAP data / notes
  • Communicate performance standards and objectives
  • Keeps staff informed of current problems, changes, and new developments in the department and company by conducting professional, organized, and participative meetings
  • Always maintains a safe and compliant workplace
  • In the absence of a manager / supervisor, monitor and ensure that employees are performing their functions safely and productively.

Make recommendations for changes or improvement, when necessary, in order to prevent accident or injuries

Perform other duties and responsibilities, as assigned

Education :

Preferred Education : in High School or Equivalent

Experience (North America & LATAM) :

  • High School Diploma or equivalent
  • 2 Years experience, preferably in Transportation, Logistics, Routing and Customer Service
  • Proficient in Microsoft Office applications

Desired but not required :

Demonstrates the ability to operate a powered industrial truck, e.g., forklift.

Benefits :

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward :

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world.

Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years.

Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum.

As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information.

BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States.

The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position.

Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 222142 when responding to this ad.

Job Snapshot

Employee Type

Contractor

Location

Vernon, CA (Onsite)

Job Type

Warehouse

Experience

Not Specified

Date Posted

05 / 07 / 2024

Last updated : 2024-05-08

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$46k-62k (estimate)

POST DATE

05/10/2024

EXPIRATION DATE

06/08/2024

WEBSITE

bcforward.com

HEADQUARTERS

CARMEL, IN

SIZE

3,000 - 7,500

FOUNDED

1998

TYPE

Private

CEO

JUSTIN CHRISTIN

REVENUE

$50M - $200M

INDUSTRY

IT Outsourcing & Consulting

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If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Dispatcher job description and responsibilities

Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie

02/07/2022: Vincennes, IN

Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.

12/30/2021: Oklahoma City, OK

A dispatcher selects the vehicle type according to the delicacy, frangibility, and rigidity of the material.

02/03/2022: Oklahoma City, OK

A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.

02/02/2022: Las Cruces, NM

A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.

12/12/2021: Pittsburgh, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Dispatcher jobs

Getting training and certification as a truck dispatcher.

01/02/2022: Evansville, IN

Communicate with all parties before & during the job and getting feedback and updates.

12/25/2021: Eugene, OR

Complete a City employment application.

01/04/2022: Manchester, NH

Dispatchers should use an understanding tone and approach when communicating with callers.

01/03/2022: Las Cruces, NM

Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.

03/06/2022: Tucson, AZ

Step 3: View the best colleges and universities for Dispatcher.

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