You haven't searched anything yet.
Position Description We're looking for candidates with at least 6 months or more of actual contact center experience.H&PSLevel 13
-Local Candidats Only - in office
-No Visa Restrictions.
Responsabilities:
Based on business needs and/or performance issues, may change to remote in the future. Local: Yes. Must be local to Austin Must be available for any 8 hour shift from 7 am to 7 pm. We are unable to accommodate schedule change requests during the first 90 days. Must be bilingual with the ability to read, write and speak and Spanish proficiently. This role provides unbiased assistance to Medicaid clients with questions regarding eligibility, medical claims status, and other program questions in English and Spanish.
Assists with problem resolution, as needed. Responds to phone inquiries in a prompt, courteous and concise manner. Documents all encounters in clear and concise online logs. Transfers callers to other Call Center units as needed. Meets individual performance standards. Performs other duties as may be assigned by management. Attains and maintains strict required attendance and performance metrics.
• Work location : Austin, TX
•
Job Type: Full-time
Pay: $21.00 - $22.00 per hour
Benefits:
Schedule:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Full Time
Insurance
05/13/2024
09/08/2024
bcfgroup.net
LANCASTER, PA
<25
2004
BRAD FORNEY
$5M - $10M
Insurance
BCF Group is a modern insurance agency focused on managing risk for businesses, families and individuals. BCF Group, and any other insurance agency, can provide you with an insurance quote. It's possible to reduce your cost of insurance by changing companies. This may help in the short term, but only results in minor savings and does not significantly impact your organization or your bottom line. To considerably reduce costs, you have to look beyond the insurance buying process and understand the cost of risk. At BCF Group, we help you understand the difference between cost of risk and cost of... insurance, and then build a plan to improve your risk profile and improve your bottom line.
More
Show less