Responsible for producing and executing high-level communications products and functions, and/or fulfilling a highly specialized technical need related to mass communications.

Develop communications plans that support corporate strategies. Interact directly with internal and external audiences about communications. Coordinate the writing or editing of documents within a work unit. Support complex communications projects as assigned. Fulfill a highly specialized technical need such as creation and maintenance of a mass communications database or design of electronic media. Other duties may be assigned.

Departmental Preferences:

This position is responsible for planning, producing and executing communications for Blue Cross Blue Shield of Michigan and Blue Care Network health care provider stakeholders and the employees who serve them. Working closely with internal subject matter experts, this position determines how corporate projects impact current provider communications, including content on provider websites, newsletter articles, alerts, letters, provider training, job aids, provider manuals, other resource materials and other communication needs. This position carries out the writing, editing and production associated with these communications or works with colleagues to complete these tasks. In addition to the standard job description requirements, the successful candidate will have superior technical writing skills, a highly inquisitive mind, experience with fast-paced change, and the ability to meet deadlines and create and maintain positive relationships with subject matter experts.

Additional Skills and Abilities:

• Required: Excellent writing, editing and proofreading skills and the ability to comprehend complex company documents, policies and procedures and translate them into clear, accurate and easy-to-understand language that supports corporate strategy
• Required: Ability to research various subject matter and interview experts with a high attention to detail
• Required: Excellent organizational and time management skills, including the ability to work on multiple projects and consistently meet deadlines and achieve desired results 
• Required: Ability to be a team player, establish and maintain good working relationships across the enterprise and exhibit flexibility and a positive attitude in a fast-paced environment with continuous change
• Required: High level of self-motivation and excellent critical thinking skills with the ability to grasp new information quickly
• Required: Comfort with technology and the ability to learn new technology quickly 
• Preferred: Knowledge of AP style guidelines 
• Preferred: Familiarity with the Blue Cross provider portal, Blue Cross and Blue Care Network provider newsletters and manuals, products and policies, health care and electronic communications 
• Preferred: Intermediate to advanced knowledge of Microsoft Word, Acrobat Professional, PowerPoint and Snagit software 
• Required: Knowledge of business planning, strategic communications, and judgment to plan and accomplish department or corporate goals

Qualifications

All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.