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Responsibilities:
- Greet and welcome guests as they arrive at the hotel
- Check guests in and out, ensuring a smooth and efficient process
- Handle guest inquiries and provide information about hotel facilities and services
- Answer phone calls and direct them to the appropriate department or staff member
- Assist with guest requests, such as booking reservations
- Process payments and maintain accurate records of guest transactions
- Handle guest complaints or concerns in a professional and timely manner
- Maintain a clean and organized front desk area
Requirements:
- Previous experience working in a customer service role, preferably in a hotel or hospitality setting
- Excellent communication and interpersonal skills
- Proficient in using phone systems and other office equipment
- Strong problem-solving abilities and the ability to handle difficult situations with patience and professionalism
- Detail-oriented with strong organizational skills
- Ability to multitask and prioritize tasks effectively
- Flexibility to work night shifts, weekends, and holidays as required
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as requested by the employer.
Job Type: Part-time
Pay: $8.50 - $9.00 per hour
Expected hours: 32 – 40 per week
Schedule:
Work setting:
People with a criminal record are encouraged to apply
Work Location: In person
Part Time
Accommodations
$26k-34k (estimate)
10/14/2023
05/05/2024
fundfirstcapital.com
BRANSON, MO
25 - 50
2009
DOUG FERMAN
<$5M
Accommodations
The following is the career advancement route for Front Desk Representative/Night Auditor positions, which can be used as a reference in future career path planning. As a Front Desk Representative/Night Auditor, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Representative/Night Auditor. You can explore the career advancement for a Front Desk Representative/Night Auditor below and select your interested title to get hiring information.