Join the team that is revolutionizing health care – BayCare Health System

Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.

Our team members focus on tomorrow by achieving personal and professional success today. That's why you'll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.

Title: Quality Manager - Large Hospital

Facility: Winter Haven Hospital

Location: Winter Haven Florida

Status: Full Time, Exempt: Yes

Shift Hours: 8:00AM - 4:30PM

Weekend Work: Occasional

Key Responsibilities:

• Accounts for the integrity and effectiveness of the quality improvement and patient safety program at their assigned hospital(s)
• Works closely with other BayCare Quality Managers to ensure organization-wide sharing, deployment and alignment of best practice processes to drive, achieve and sustain clinical excellence goals
• Collaborates with physicians and all levels of leadership to ensure effective performance improvement initiatives are implemented to continuously improve and sustain the quality of care and services provided
• Ensures integrity in the cadence of accountability for areas of responsibility, holding self and direct reports accountable for goal achievement.
• Provides leadership and guidance to hospital leaders, using data driven methodologies to address and resolve top opportunities for improvement.
• Uses Lean and/or six sigma methodologies when designing and deploying performance improvement processes
• Evaluates performance and professional development of direct reports, and holds self and team accountable for the development and achievement of measurable performance goals
• Functions as co-owner of regulatory related activity with their Regional Accreditation and Compliance Manager (responding to Agency for Health Care Administration (AHCA) complaint surveys, leading/supporting The Joint Commission Accreditation Surveys and evidence of standard compliance action planning, and participating in oversight of local facility ongoing readiness activities).

BayCare offers a competitive total reward package including:

• Benefits (Medical, Dental, Vision)
• Paid Time Off
• Tuition Assistance
• 401K Match and additional yearly contribution
• Annual performance appraisals and leadership award bonus
• Family resources and wellness opportunities
• Community perks and discounts

Certification & Licensure:

• Required – RN (Registered Nurse) or Clinical License
• Required – Certified Professional in Healthcare Quality (CPHQ) within 5 years of hire
• Preferred – Lean Leader certification

Education:

• Required – Bachelor’s in related field
• Preferred – Master’s Nursing
• Preferred – Master’s in Hospital Administration
• Preferred – Master’s in Business Administration

Experience:

• Required – 5 years – Acute Care reflective of the majority of the patient population of the hospital
• Required – 3 years – Quality or performance improvement related
• Required – 3 year – Lead/supervisory/charge role in related field

Equal Opportunity Employer Veterans/Disabled