2 Guest service Jobs in Dover, DE
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Bay Terrace Rehabilitation and Healthcare Center LLC is Hiring a Guest service Near Dover, DE
Bay Terrace Rehabilitation and Healthcare Center -
Bay Terrace Rehabilitation and Healthcare Center in beautiful Dover, DE is hiring a Full Time and Part Time Guest Services position.
The position hours are 11 : 30am-8pm.
JOB OVERVIEW : The Guest Services team members provide a welcoming, top notch guest experience from admission to discharge.
The ideal candidate will possess exceptional customer service skills while engaging with patients, residents, families, and staff to help ease the transition into our facility.
The role includes leading our Ambassador Rounds program, ensuring rooms are ready for admission, helping educate about our services and departments and providing a primary contact for their needs .
They act as a liaison between departments and the families and patients. They will help support the admissions process, proactively meet with new admissions, and engage with patients and families to encourage positive reviews and share success stories.
Guest Services must be professional, personable, friendly, and able to handle a variety of communication situations as well as administrative tasks and multitask.
ACCOUNTABILITIES :
- Conduct Ambassador Rounds daily to ensure rooms are ready for admission
- Meet with patients and families upon admission to assist with transition
- Understand role of staff members and their functions in order to properly address needs
- Complete various administrative projects as directed by supervisor.
- Support admissions and activities departments with tours, paperwork, and engagement
Uniform is provided
Position reports to Admissions Director
We are offering the following benefits :
Competitive hourly rate
Medical, Dental, Vision benefits
401K Match
Tuition Reimbursement
SOFI Wellness
Generous PTO Policy
Last updated : 2024-04-26
Job Summary
Full Time
$34k-44k (estimate)
04/28/2024
05/09/2024
The job skills required for Guest service include Customer Service, Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service positions, which can be used as a reference in future career path planning. As a Guest service, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service. You can explore the career advancement for a Guest service below and select your interested title to get hiring information.
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