Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.
Bay Cove Human Services is committed to ensuring the representation and participation of candidates from diverse backgrounds and experiences. We encourage all qualified individuals, particularly those from historically marginalized groups, to apply.
Schedule:

• Saturday through Monday 2pm-10pm

Job Summary:
The Assistant Clinical Program Manager provides evening supervision of direct care staff and and assists the Clinical Program Manager in the day to day operations of an Intensive Behavioral Group Living Environment (IBGLE). The Assistant Clinical Program Manager contributes to Bay Cove’s mission by ensuring an atmosphere in which Persons can build trusting relationships and engage meaningfully towards greater independence. This is an exempt position.
Supervisory Responsibilities:

• As designated by the IBGLE Clinical Program Manager (CPM)

Essential Functions of the Position:

• Provide oversight and supervision of direct care staff during the scheduled evening shifts and morning shifts in the absence of the CPM.
• Conduct interventions with Persons residing at the IBGLE to assist with skills training and support in all areas of functioning including: symptom management, coping skills, substance abuse, vocational and educational, housing, activities of daily living, benefits counseling, money management, public transportation, appointment attendance, social and recreational, etc.
• Serve as the IBGLE’s assigned Medication Officer to ensure competent management of the Medication Administration Program, including: 1) ensuring that there are doctor’s orders for all medications, 2) ensuring that all medications are properly entered into BayCis, 3) preparing the monthly med sheets, 4) counting the medication at least weekly and ordering needed medications and supplies, 5) obtaining new prescriptions, 6) ensuring all medications are logged in and out of the medication tracking binder, 7) ensuring that all medications are stored under proper conditions, 8) ensuring proper communication among staff in order to coordinate follow up tasks around medication, 9) completing and submitting medication error reports, and 10) assisting in coordinating medical, dental and psychiatric appointments for Persons.
• Oversee the scheduling, supervision, evaluation, and progressive disciplinary action process of assigned individuals and of all staff in the absence of the CPM.
• Maintain a pool of qualified relief staff by orienting, training, and coordinating relief staff coverage.
• Carry out the CPM’s responsibilities in the absence of the CPM, including problem solving, facilitating meetings, facilitating financial and budgetary procedures (such as petty cash, Person's finances, and payroll), staff scheduling, and proper implementation of clinical protocols.
• Maintain accurate programmatic documentation such as time sheets, fire drills, incident reports, transportation logs, daily logs, service notes, safety plans, and any other documentation assigned.
• Assist the CPM in ensuring that agency and regulatory standards are met and maintained, including inter-agency QA audits, CARF, DMH licensing, and MAP reviews and in ensuring the proper maintenance of the physical site in compliance with all state, federal, DMH, and Bay Cove regulations and requirements.
• Provide crisis assessment, prevention, and needed intervention during the work day and while on-call on nights and weekends as scheduled.
• Utilize recovery-oriented language and principles in all communication and interactions with Persons, colleagues, and collaterals.

Requirements for the Position:

• Bachelor’s Degree required, preferably in Psychology, Social Work, or a related area.
• At least five years direct care experience providing services to adults with mental health issues or related population can be substituted for the above degree requirement.
• At least 2 years of experience working with individuals diagnosed with severe mental health issues required.
• Demonstrated understanding of complex clinical concepts.
• Demonstrated skill in de-escalation, crisis assessment and crisis management
• Strong commitment to the right of each Person with mental health challenges to live in community residences, to work in market jobs, and to have access to helpful, adequate, competent, and continuous supports and services of their own choosing.
• Professional writing and verbal communications skills.
• High degree of personal organization, attention to detail, and time management skills.
• Proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps.
• MAP, CPR, and First Aid certifications required and provided by Bay Cove within 3 months of hire
• Ability to go up and down stairs to monitor Persons on multiple floors and physical capacity to assist people with mobility impairments as needed.
• Use of personal cellular telephone for work communication.
• Valid driver's license
• Bilingual candidates encouraged to apply.

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