Position: Mobile Resource Center Coordinator and Driver

Reports to: Manager of Client Care

Time Commitment: Full-time (non-exempt), some evenings and weekends

Position Summary:

The Mobile Resource Center Coordinator and Driver will drive a 23-foot Mobile Resource Center (MRC) to various Bay Area locations as part of our community-based programming. Primary responsibilities will include MRC driving, set-up, breakdown, maintenance, restocking of MRC and Boutique, and sanitizing. Other responsibilities include client registration and support, and inventory of Boutique and MRC supplies. This role requires strong interpersonal skills and a commitment to delivering superior customer service throughout BACC’s work with clients and the community. Key responsibilities include:

MRC set-up, driving, breakdown, maintenance, restocking, and sanitizing (40%)

• Work with Client Care Manager to prepare items needed for MRC events or appointments.
• Drive MRC to and from site visits and outreach events (outreach events may occasionally take place in the evenings or on weekends).
• Work with each site staff/security to ensure adequate parking for the MRC.
• Coordinate MRC maintenance and complete fueling.
• Provide support with MRC set-up, breakdown, and storage, including set up of Boutique items, resources, and outreach materials.
• Assist the Manager of Client Care with maintaining inventory of MRC supplies.
• Provide daily sanitizing of MRC before and after each site visit or outreach event.
• Coordinate interior and exterior cleaning of MRC with contracted agencies as needed.

Patient Registration and Support (40%)

• Greet clients and community partners as they enter the MRC or BACC office.
• Assist clients with Boutique appointments and accessing resources on our MRC and in our office (wigs, hats, scarves, bras, prosthetics, other community resources, etc.).
• Assist with client intake, reminder communications, follow-up communications, and data entry.
• Provide information about BACC and our programs to community members, clients, and community partners.

Other duties as assigned (20%)

• Attend staff meetings.
• Provide backup to the Helpline as needed.
• Organize and keep track of inventory and supplies (including those in storage) needed in the MRC, Boutique, and Comfort Totes.

Qualifications:

· High School Diploma/GED.

· Current CDL and clean driving record.

· Knowledge of the laws and regulations pertaining to the safe operation of vehicles.

· Minimum of one year experience driving a passenger van, tractor-trailer, bus, or similar vehicle.

· Fluency in Spanish preferred.

· Excellent interpersonal skills and the ability to work well with people at all levels, both inside and outside of the organization.

· Sense of humor.

· A strong understanding of and passion for BACC’s work and mission.

To apply: Please email your resume and cover letter to Colleen Carvalho, Director of Client Care and Survivorship Education, at colleen@bayareacancer.org.

Job Type: Full-time

Pay: $66,000.00 - $71,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed

Trucking driver type:

• Company driver

Ability to Relocate:

• San Mateo, CA 94402: Relocate before starting work (Required)

Work Location: In person