General Manager of Practice Job Responsibilities:

· Assist with the financial management of organization to help maintain a state of profitability and continued growth across the organization.

· Responsible for creation of standard operating procedures (SOP) to help the organization flow and evaluation of staff ongoing.

· Supervision of company culture, policies and procedures and QA, accreditation, customer service, productivity, billing and collection, cash posting and physical facility.

· Coordinate care with medical director and staff for customer visits and outcomes with efficient practice operations.

· Responsible for having extensive knowledge and reporting of EMR and other software programs used in the organization.

· Responsible for staff accountability for data accuracy and productivity, efficient workflow, measuring key indicators and analyzing processes to make and suggest improvements.

· Assist in the recruitment, onboarding, performance evaluation and offboarding of staff to build a high performing team.

· Responsible for coordinating with other Medical Practices across states to help grow organization and onboard key MDs.

· Responsible for accounts receivable and payable management.

· Ensure compliance with all federal, state and local regulations related to the operation of the organization.

· Responsible to track, monitor data, manage patient recordkeeping, and prepare management reports

· Work closely with our EHR and RCM company to identify and resolve patient account discrepancies, inconsistencies, and specific individual requirements

· Responsible for maintaining paperless document system in organization.

· Assess and evaluate the financial performance of organization and create long- term operational goals, budgets and forecasts.

· Review in detail monthly financial reports including monthly profit and loss, forecast vs budget for business, as well as monthly cash flow statement, identify trends and opportunities for improvement

· Responsible to help grow and expand payer contracts and relationships.

· Responsible to help market and recruit referring providers in local markets. Visit each of key accounts on a quarterly basis at minimal.

· Ability to problem solveissues that need resolution and produce positive outcomes.

· Oversee marketing efforts in business for growth while making sure CRM is being used to manage reporting.

· Other duties as assigned.

Experience & Qualifications include:

• 3 years of prior Physician Practice Management
• Extensive knowledge in billing and collection in practice
• Prior knowledge of credentialing payer relationships is preferred.
• System implementation experience strongly preferred.
• Outstanding Communication and presentation skills
• Demonstrated leadership ability, confidence and executive presence – ability to motivate staff
• Excellent analytical, reasoning, and problem-solving skills
• Willingness to work a flexible schedule and travel as deemed necessary.
• Courteous Customer Service (internally and externally)
• System Proficiency (All software needed to manage organization)
• Must love helping People (both internally and externally)
• High level of attention to detail
• Positive influence on all employees
• Able to manage multiple priorities and close the loop when interrupted.
• Strong leadership experience with the ability to lead change and take others with you.
• Ability to facilitate discussions to resolve conflicting processes, content, opinions.
• Able to demonstrate a high degree of passion and energy whilst maintaining a positive outlook.
• Strong leadership and communication skills
• Demonstrated leadership ability, confidence and executive presence – ability to motivate staff.

Physical requirements

• While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms, and talk and hear. The employee is required to sit and stand
• Specific vision abilities required by this job include distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
• Required to lift up to 50 lbs at one time.

Pay: $60k annually incentives

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Relocate:

• Chattanooga, TN: Relocate before starting work (Required)

Work Location: In person