• Provide customer service such as greeting customers and answering questions.
• Answer phone calls, which may involve answering questions, screening, and scheduling appointments.
• Differentiating routine cases from emergency cases.
• Schedule appointments and surgeries.
• Entering client, patient, and financial data using the practice’s software.
• Processing payments, generating invoices and explaining them to clients.
• Manage the retrieval and storage of medical records.
• Handle incoming and outgoing mail, email, PetDesk requests, and Weave messages.
• Update and file patient charts.
• Enter data into a computerized billing program.
• Process credit card payments and prepare bank deposits.
• Retrieve prescriptions.
• Assist with pet supply purchases such as pet food, supplements, and grooming items.
• Maintain the cleanliness of the waiting room.

Benefits and Schedule:
Full-time benefits after a 90-day probationary period include designated paid holidays, 75% health insurance, pet care discounts, and uniforms. Paid time off starts after 1 year of employment. Continuing education is encouraged and supported upon approval. Full-time 4 weekday days in conjunction with alternating Saturdays is our standard work schedule.

Part-time benefits after a 90-day probationary period include pet care discounts and uniforms. Part-time 2-3 weekday days in conjunction with alternating Saturdays is our standard work schedule.

Workday hours are from 7:45 a.m. until 5:15 p.m. Monday thru Friday and 7:45 a.m. until 1:15 p.m. Saturdays.

Please upload a cover letter along with your resume when you apply. Use this word in your cover letter “supercalifragilisticexpialidocious” to stand out. Please also attach CV documents if applicable. If you have animal handling experience, but it is not reflected in your resume, please explain in the cover letter.