JOB SUMMARY:

This position is responsible for assisting with the organizing and scheduling of the nature center and its related programs and special events. Office hours and days worked will vary, depending on the needs of the department. This is an at-will position.Other duties and responsibilities include:

• Greet and interact with guests. Answer questions, as needed, answer phones and provide general customer service in a pleasant, professional, and friendly manner.
• Responsible for having or learning an understanding of the Nature Center, its programs and promotions.
• Answer phones and accurately dispense information and transfer calls.
• Assist with room set-up/displays.
• Ability to organize paperwork and assist in maintaining files and records.
• Ability to track inventory and order supplies as needed.
• Schedule varies and is usually four (4), 4-hour days or three (3), 5-hour days, afternoons. Flexibility to adjust hours and days, including weekends, based on needs of the Nature Center.
• Collect class information from the instructors for all four brochures and submit it by the brochure deadlines.
• Develop & maintain spreadsheets to track programs and events.
• Responsibilities include coordinating dates/times with prospective renters, confirming parties and final counts.
• Coordinate and assist with the organization of staff on various rentals and programs.
• Accept and process Nature Center registrations, enroll participants in programs, and issue receipts and acknowledgments through the RecTrac system.
• Coordinate and finalize special events with attention to detail and accuracy.
• Assist the Nature Center team and marketing team to create displays for the Nature Center advertising needs with regards to bulletin boards, display cases, signs, banners, social media (Facebook and Instagram), posters, flyers,etc.
• Assist on securing donations and sponsorships for special events.
• Handle cancellations following Park District policy
• Assist in the researching and content of grant applications as needed.
• Perform duties such as filing, copying, typing or other duties as needed to complete projects as assigned.
• Perform other duties as assigned.

QUALIFICATIONS:

High School graduate or equivalent. Must be 18 years of age. Requires strong people and customer service skills, and possess a courteous and friendly personality. Requires the ability to communicate effectively with staff, the public and people of all age groups. Must have excellent computer skills and the ability to learn reservation software. Must be dependable and have a valid Illinois Driver’s License and be able to provide own transportation.

HOURS & PAY:

Schedule is 4 days a week: Monday, Tuesday, Thursday and Friday, Noon - 4:00PM, with occasional holidays and weekends when needed. The pay range is $14.00 - $14.75 an hour, dependent on qualifications.