At Barings, we are as invested in our associates as we are in our clients. We recognize those who work diligently for us and reward them for personal and professional integrity, communication skills, distinct competencies and expertise in specific strategies, ability to collaborate as a team member and true dedication to the interests of our clients. We thank you for your interest in joining the Barings team, and invite you to explore our current employment opportunities. Job Title: End User Computing Engineer Location: Charlotte, NC or Boston, MA Overall Purpose of Role Working within a global team to provide engineering and technical support for the end user computing environment; whilst maintaining a secure, stable and performant environment. Provide operational support to the Barings’ teammates and end user computing services and infrastructure, including out of hours support and maintenance activities Participation in end user computing project activities Primary Responsibilities Job duties and responsibilities, not limited to: Providing 3rd line support for systems and services supported by the EUC team, which includes out of hours maintenance activities and escalation support rota. Maintain a secure end user computing environment through proactive vulnerability management, security baselines and operational controls Creating and maintaining Microsoft Windows10/11 build images and application deployment packages using MECM/SCCM Continuously seek improvements and to develop end use capabilities and services. Document configurations, knowledgebase articles and processes Partner with Microsoft and key vendors when required Participate in technology infrastructure and business driven projects where required Qualifications/Requirements Excellent customer service, high levels of communication and the ability to manage problems through to completion Extensive knowledge and deep experience with 2nd/3rd line support of Microsoft product suite including Microsoft Windows 10/11 Proven experience with configuring, operating, and supporting M365 services (e.g., Teams, OneDrive, O365) Proven experience Microsoft Endpoint Management Intune /Autopilot Proven experience with SCCM/MEC to deploy and maintain Windows operating systems, M365 & business applications Good Working knowledge of Active Directory, associated tools, and Group Policies Experience with Microsoft SharePoint, Citrix Virtual Apps & Desktop is beneficial Experience working in enterprise environments that require strict adherence to change control policies and regulatory controls Core Competencies Strong communication skills including written, verbal, and presentations Detail-oriented with an ability to multi-task & prioritize tasks. Good time-management, organization, and communication skills. Experience in facilitating meetings, ensuring that all viewpoints, ideas, and problems are addressed Demonstrated relationship building including success with senior stakeholders Enthusiasm and demonstrates initiative, personal accountability, and a can-do attitude within a team #LI-HYBRID #LI-JS1 Barings is an Equal Employment Opportunity employer; Minority/Female/Age/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Barings offers a comprehensive benefits package including: CORE BENEFITS & WELLNESS Medical (including Virtual Care), Prescription, Dental, and Vision Coverage Fitness Center Reimbursement Program (Including Online Memberships) Employee Assistance Program (EAP) Fertility Benefits FINANCIAL WELL-BEING 401(k) Plan w/Company Match Pension Plan Health Savings Account (HSA) with Company Contributions Flexible Spending Accounts (FSA) - Health Care & Dependent Care Retirement Health Reimbursement Account LIFE INSURANCE Basic and Supplemental Life Insurance Spouse and Child Life Insurance TIME OFF, DISABILITY AND LEAVE OF ABSENCE Paid Vacation, Sick Days and Annual Holidays Paid Leave of Absences (Maternity Leave, Parental Leave, Caregiver Leave, Bereavement Time) Short and Long Term Disability Plans Paid Volunteer Time OTHER BENEFITS Education Assistance Program Charitable Matching Gifts Program Commuter Reimbursement Program Adoption and Surrogacy Reimbursement Program Barings is a leading global asset management firm dedicated to meeting the evolving investment and capital needs of our clients. We build lasting partnerships that leverage our distinctive expertise across traditional and alternative asset classes to deliver innovative, institutional-quality solutions and service. Our team-driven culture is based on transparency, responsibility and putting our clients’ interests first. We listen to our clients to understand their needs, so that we can be a strategic advisor and long-term partner in meeting their unique investment goals. Risk management and protecting our investors’ capital over the long term is an essential component of our lasting partnerships. Barings is also committed to building long-term relationships with our associates and providing opportunities and support to help them succeed. With our expanding business and global footprint, Barings offers a wealth of opportunities for associates who share our culture, values and commitment to excellence in client service. As an organization, we believe that a diversity of perspectives and strengths is essential to meeting the evolving needs of our clients, and we are committed to attracting and retaining a talented workforce as diverse as the clients and communities that contribute to our success.