1 Scheduler- Rockwall Job in Rockwall, TX

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Scheduler- Rockwall

Bare Dermatology

Rockwall, TX | Full Time

$37k-45k (estimate)

7 Months Ago

Scheduler- Rockwall

Bare Dermatology Rockwall, TX

$37k-45k (estimate)

Full Time 7 Months Ago

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Bare Dermatology is Hiring a Scheduler- Rockwall Near Rockwall, TX

Description:The Scheduler requires utilization of clinical knowledge to schedule appropriate procedures/surgeries per provider’s orders. The Scheduler must schedule office based, outpatient procedures consistent with the patient’s diagnosis and procedure request. Also requires excellent customer service skills with patients, employees, surgery center and hospital employees and the public. The Scheduler must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner. Individual must be organized and be able to manage demanding workload with accuracy.Requirements:1. Schedules and reschedules office and outpatient medical procedures, for patients with appropriate provider and time/location slot, utilizing appropriate scheduling procedures, surgical assist, medical representative assistance and equipment.2. Schedules and reschedules office and outpatient medical procedures, tests and imaging ensuring available time is utilized to maximum efficiency.3. Enters notes/special instructions needed for scheduling in the electronic medical record.4. Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis/indications indicated by the provider.5. Provides accurate, detailed information to patients regarding test preparations, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients.6. Works closely with insurance and billing manager to prevent mistakes an delays in care.7. Ensures patients have proper medical clearance and pre-surgical testing as needed.8. Completes pre-procedure phone calls and confirms appointment times with patients via telephone.9. Assists other members of the department as needed.10. Communicates reports in a concise, informative manner.11. All employees have a responsibility to comply with our organization’s policies and procedures, code of conduct and mission, values & vision.12. Performs additional duties as requested.Education: High School Diploma or general equivalency diploma (GED), medical assistant diploma or certification from an accredited vocational institution or a community college course in medical assisting preferred.Experience: One year of recent experience working in a medical facility as a scheduler and/or documented evidence of externship completed in a medical office preferred. Familiarity with ModMed/EMA system is a plus.Performance Requirements:Knowledge:

Knowledge of health care field and medical office protocols/procedures.
Knowledge of specific scheduling procedures related to a medical practice.
Knowledge of information that must be conveyed to patients and families.

Skills:

Skill in performing scheduler tasks appropriately.
Skill in diplomacy and tact in interpersonal interactions.
Skill in understanding patient education needs by effectively sharing information with patients and families.

Abilities:

Ability to learn and retain information regarding patient care procedures.
Ability to project a pleasant and professional image while working in team-oriented environment.
Ability to plan, prioritize, and complete delegated tasks.
Ability to demonstrate compassion and caring in dealing with others.