3 Field Service Representative (6-month contract) Jobs in Azusa, CA
Banks Power is Hiring a Field Service Representative (6-month contract) Near Azusa, CA
We're currently looking for two Field Service Representatives. In this role, you'll prepare the vehicle for shipment, diagnose, troubleshoot, operate, assist with maintaining the vehicle, provide recommendations for resolution of potential issues, provide input for customer test incident reports and/or final reports, and ensure overall customer satisfaction.
You will work onsite in Azusa, CA for minimum 3 months to gain familiarity with vehicle systems before working offsite at customer test facility in Aberdeen, MD for 3 months. You will report to Engine Program Manager.
Main responsibilities
- Represent Banks Power in a professional manner
- Perform hands-on troubleshooting and repairs and oversee resolution of technical issues in a timely manner; work with System Engineers in Azusa, CA to resolve problems of larger scope
- Develop deep understanding of our diesel hybrid electric vehicle including the following: Mechanical systems (pressures, temperatures, flow rates); electrical systems (wiring architecture, low/high voltage, current); communication systems (J1939 CANbus)
- Read and understand technical documentation, schematics, and drawings covering subsystem and component requirements, provide direction for testing, and interpret testing results
- Work on vehicles with hand tools, power tools, electrical equipment like current probes and multimeters
- Work with CANbus and data logging systems to communicate with vehicle, send and receive commands, and update software systems as necessary
- Implement test plans and actively lead or guide high-voltage powertrain and power generation subsystem-level testing
- Lead training sessions and work with the test engineers on at the customer facility
- Prepare and present information to the Program Manager on testing progress on a weekly basis
Required
- 5 years Automotive Tech repair experience, diagnostic troubleshooting experience preferred
- Experience with electrical trouble-shooting
- Hands-on mechanical skills including components change-out
- Excellent problem-solving skills with CAN log, technical documents, etc
- Comfortable speaking with technical audience
- Effectively cope with changing demands and priorities. React well under pressure and manage competing demands. Develop alternative solutions; demonstrate persistence and overcome obstacles. Maintain confidentiality; maintain a positive and professional demeanor. Work in a fast-paced environment with the ability to meet deadlines.
Preferred
- Bachelor's Degree in Electrical Engineering or Mechanical Engineering
- Technical certification from accredited automotive training institution
- 3 years of relevant Hybrid Electric experience (PHEV, HEV, or EV)
- Knowledge about embedded systems and automotive network communications (primarily CAN)
- Experience with high-power/voltage (primarily DC)
Benefits
- Medical, dental and vision insurance
- Company-paid basic life, AD&D and long-term disability insurance
- Employee Assistance Program (EAP)
- 401(k) and 401(k) matching
- Vacation, Paid Time Off and Sick Leave
Perks
- A family-oriented culture that truly promotes work-life balance; a competent leadership that genuinely cares about its team members
- Health and wellness program (Wellness Wednesday, Fruit & Fiber Friday, massage, instructor-led exercise, etc)
- Employee Service and Recognition Program
- Employee Referral Program
- Education assistance program
- Friends & Family discount on our top-line power-enhancing products
- Employee discount programs that help you save on family entertainment and thousands of items
- Food Truck Fridays
- And much more!
The bedrock integrity of Gale Banks is at the very core of Banks Power. Gale's fundamental principles combine old-fashioned business ethics and service with leading technology, elegantly engineered products, superior construction, scientifically proven performance, and competitive prices. Learn more about our company and career opportunities at Careers at Banks Power.
Banks Power provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Banks Power complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Positions with Banks Power require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.
Job Summary
Full Time
Educational Support Services
$119k-150k (estimate)
07/05/2023
06/08/2024
bankspower.com
AZUSA, CA
50 - 100
1958
GALE BANKS III
$10M - $50M
Educational Support Services
Related Companies
About Banks Power
Over 60 years of engineering milestones for Gale Banks Engineering founder and president Gale Banks began at age 14 with an engine teardown of his mother's '31 Ford Model A that resulted in an increase of more than 40 horsepower. Just two years later, in 1958, Gale was officially in the engine business, first in Lynwood, California, then in San Gabriel. He remains the hands-on president to the 200-employee-strong manufacturing and engineering complex that today occupies 12 acres in the San Gabriel Valley town of Azusa. Gale Banks Engineering is known far and wide as the premier designer and ma...nufacturer of power-enhancing products for diesel- and gas-powered trucks, motorhomes, and sport-utility vehicles. Since the 1960s, Gale's futuristic high-performance engines have broken new ground while shattering world records. His marine engines propelled racing boats to national and world championships, and his marine engines were chosen by the U.S. military. After decades of racing, Banks Power is still the only company to have set records at Bonneville in both automobile and truck classes.
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The job skills required for Field Service Representative (6-month contract) include Field Service, Troubleshooting, Problem Solving, Schematic, Leadership, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Representative (6-month contract). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Representative (6-month contract). Select any job title you are interested in and start to search job requirements.
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Quotes from people on Field Service Representative job description and responsibilities
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Career tips from people on Field Service Representative jobs
Always provide an outstanding field service support to customers.
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As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.
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