Job Description:

At Bank of America, each day brings innovation and opportunity. We are dedicated to turning technology advances into treasury solutions for our clients globally - across all segments and industries. We are looking for highly motivated, self-starters who can advocate for our clients in providing liquidity management, payments and receipts, trade and supply chain finance, FX and commercial card services, by complementing high tech with a personalized touch. Challenge the status quo and influence peers with diverse points of view. Forward thinkers with ability to see what's next in treasury management. The future of treasury management is here at Bank of America. Powered by people. Driven by Technology. 

The Commercial Card Product Development team manages all platforms and applications within the commercial card business that ultimately drive how clients interact with our products and critically influence client experience. Global Reporting and Account Management (GRAM) is Bank of America's global card management platform that allows clients to centrally manage their cardholders' accounts, access reports, and oversee program controls. The application and its continued growth is a key contributor to our overall business strategy. The Commercial Card Product Manager for GRAM will be responsible for the strategy, development and launch of multiple, large-scale global card enhancements that form the multi-year product roadmap. They will work closely with stakeholders such as Product, Sales, Technology, Commercialization, and Operations to develop a strong understanding of client needs, drive solutions that increase our digital offering and deliver distinguished client experiences, and commercialize new capabilities as they are rolled out, maximizing the adoption and benefit of our investments.

Key Responsibilities:

- Own the GRAM strategy and drive development and execution efforts against GRAM roadmap, bringing new capabilities to market at speed and scale and leading evolution to future state

- Design and develop business requirements based on a true understanding of client needs, working closely with cross-functional partners to inform scope and solution design of new functionality

- Manage projects through end-to-end product lifecycle, from idea to launch, ensuring on-time and on-budget delivery

-Work with Technology partners and vendors through the agile development methodology, required governance and compliance approvals, and early risk identification and mitigation of issues

-Manage strategic vendor relationship and cultivate strong working partnership, holding vendor accountable to the highest standard and driving continuous improvement and customer success

- Partner with Commercialization team post-launch to spread awareness and excitement of new solutions and increase adoption and penetration

- Day-to-day Product Owner and Subject Matter Expert of the GRAM application serving as the go-to product contact and managing and overseeing client requests, issues/escalations, stakeholder questions, and technical and operational tasks

- Serve as an innovation champion and thought leader, identifying new opportunities for product enhancement as well as internal efficiencies and process improvements to help simplify and improve the client experience.

Required Skills: Must have these skills to be minimally qualified

- 6 years experience in product management and/or development

- Direct experience working in Commercial Card or Financial Services industry

- Experience managing a critical, large-scale application and third party relationships

- Strategic thinker balanced with a tactical execution skillset

- Good mix of both business and technical expertise

- Strong multi-tasker with ability to successfully manage various projects simultaneously

- Strong communication, presentation, and persuasion skills

- Ability to work on cross-functional, global teams across multiple time zones and foster strong working relationships

- Flexible and adaptable team player

- Demonstrated leadership abilities

- Analytical and creative problem-solving skills to effectively work through complex challenges and project roadblocks, responding with the appropriate sense of urgency

- Self-starter with a desire to succeed, elevating themselves and others they work with to deliver exceptional results

- A passionate and motivated individual with a growth mindset and customer-focused

- Degree preferred or equivalent work experience

Desired Skills:

- Understanding of Bank of America or similar financial institution

- Familiarity with Fintech offerings in the card industry

- Familiarity with agile development methodology

Shift:

Hours Per Week: