Job Description:

What’s it like working at Bank of America? It’s an environment of hard-working professionals who are led by committed leaders and supported with industry-leading products and services, award-winning platforms and educational resources. We look for and foster people with passion and drive.

At Bank of America, Site reliability Engineers are members of a team. The individual in this role is responsible for directly partnering with Application Development and Production Support teams to implement the measures prescribed through the collaboration of the Site Reliability Engineer (SRE) Lead or Senior SRE and their partners. This individual will ensure the appropriate instrumentation, tooling, ticketing, alerting and on-call routines are in place for key services.

We’ll help you:

• Develop your career via training and development programs, along with one-on-one coaching from team members who are invested in your success.
• Leverage the global power of our company by working closely with you in a remarkable professional and partner network.
• Provide comprehensive and ongoing guidance, tools and solutions to support your clients’ growth. This includes industry-leading digital capabilities and a wealth of proprietary research and analytics.
• Stay up-to-date with changing business trends that impact the business banking segment so that you can translate those trends into business opportunities.
• Broaden your reach to a wide audience with robust marketing support and opportunities to participate in the community.

We’re a company that believes in each other and our communities

• Unfailing belief in responsible growth
• Dedication to supporting the communities we serve
• Involvement and support of dozens of Employee Network Groups
• Continuous training and development to help people succeed, regardless of their background or experience
• A commitment to diversity, because it makes us stronger and able to connect with — and reflect — clients and customers around the world
• Fostering internal mobility to grow and retain talented teammates

Required Job Skills

• Ability to program (structured and OO) with one or more high level languages as well as common scripting languages such as Python, Ruby and PowerShell
• Experiencing developing scripts to automate routine operational activities, ideally executed using a tool like Bladelogic or Ansible Tower
• Experience identifying root cause of complex Production incident by analyzing application thread and heap dumps
• Familiar with the SRE role, tool sets and processes within the software / infrastructure lifecycle
• Strong, courageous communicator capable of effectively communicating, verbally, via emails and instant messaging, to both technical and business teams
• Capable of periodically providing on call support outside of normal working hours
• Capable of working in high pressure situations
• Shares new ideas and consistently demonstrates openness to the opinions and views of others. Identifies new and different patterns, trends, and opportunities. Generates novel solutions. Seeks to involve other stakeholders in developing solutions to problems

Desired Skills

• Experience using advanced monitoring tools such as Splunk, AppDynamics, Glassbox, and NetScout
• Experience as a system administrator, database administrator, network administrator and/or middleware administrator

Shift:

Hours Per Week: