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Infrastructure Engineer

Charlotte, NC | Full Time
Expired

Job Description

Job Description:

Job Responsibilities:

Provide support for large workstation software deployments by assisting Project Teams in setup of software deployment plans. Subject Matter Expert in workstation software deployments for sharing knowledge with other Deployment Coordinators. Good triage, troubleshooting skills for resolving workstation software deployment issues. Experience working with Microsoft Office deployments and software upgrades. Release Manager for Microsoft 365 Application updates and patching. Responsible for overseeing user access setup and target class administration in the in-house developed / maintained SM Tools application. Role must be able to quickly change focus from one activity to another. Initiate process improvements and facilitate tool enhancements, including requirements gathering and feature enhancement testing. Lead adoption and integration of new tools & technologies.

What’s it like working at Bank of America? It’s an environment of hard-working professionals who are led by committed leaders and supported with industry-leading products and services, award-winning platforms and educational resources. We look for and foster people with passion and drive.

We’ll help you:

Develop your career via training and development programs, along with one-on-one coaching from team members who are invested in your success. Leverage the global power of our company by working closely with you in a remarkable professional and partner network. Provide comprehensive and ongoing guidance, tools and solutions to support your clients’ growth. This includes industry-leading digital capabilities and a wealth of proprietary research and analytics. Stay up-to-date with changing business trends that impact the business banking segment so that you can translate those trends into business opportunities. Broaden your reach to a wide audience with robust marketing support and opportunities to participate in the community.

We’re a company that believes in each other and our communities

Unfailing belief in responsible growth Dedication to supporting the communities we serve Involvement and support of dozens of Employee Network Groups Continuous training and development to help people succeed, regardless of their background or experience A commitment to diversity, because it makes us stronger and able to connect with — and reflect — clients and customers around the world Fostering internal mobility to grow and retain talented teammates.

Desired Skills

• Automation skills to reduce manual activities • Proven team player who can work comfortably in a multicultural environment • Proven ability to work independently, multi task and effectively work in a complex environment with a global team structure • Excellent verbal and written communication skills; Strong influencer, facilitator, and collaborator. • Detail oriented and organized • Must be proactive, enthusiastic, flexible, results driven with attention to detail • Strong problem solving and critical thinking skills • Motivation to achieve results and the ability to quickly integrate into teams • Ability to work in an ambiguous environment and draw and defend results and conclusions • Ability to work in a dynamic and team oriented environment • Ability to balance a significant workload, prioritize and multitask

Required Skills Key Responsibilities/Skills:

• 5 – 7 years of IT experience in workstation software deployments. • 5 years of IT experience in Endpoint Management. • 5 years of IT experience using the following software deployment tools: Microsoft Configuration Manager & Tivoli Endpoint Management. • 3 years of IT experience using the software deployment tool Tanium. Experience should include job scheduling and utilizing the scanning feature. • 3 years of Project Management experience. • Basic understanding of SQL queries • Excellent verbal and written communication skills. • Strong knowledge of Microsoft Office Skills, specifically Excel. • Strong knowledge of the ITIL Processes with a focus on Incident, Change and Problem Management

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Skills for Infrastructure Engineer

The job skills required for Infrastructure Engineer include Troubleshooting, Problem Solving, Written Communication, Project Management, Products and Services, Attention to Detail etc. Having related job skills and expertise will give you an advantage when applying to be an Infrastructure Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Infrastructure Engineer. Select any job title you are interested in and start to search job requirements.

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Career Path for Infrastructure Engineer

The following is the career advancement route for Infrastructure Engineer positions, which can be used as a reference in future career path planning. As an Infrastructure Engineer, it can be promoted into senior positions as a Systems Architect that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Infrastructure Engineer. You can explore the career advancement for an Infrastructure Engineer below and select your interested title to get hiring information.