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FUNCTION : Working under the direction and guidelines established by the Mortgage Origination Processing Manager, provides superior customer service by responding to mortgage inbound and outbound telephone and / or email inquiries, requests and issues and proactively addressing customer inquiries / concerns.
Owns coordination of the loan file and all follow up / communication needed to get the file to closing on time.
Mortgage Development Officer (MDO) liaison will have the same accountabilities to the MDO.
Works closely with our borrowers to effectively communicate requirements and setting deadlines for all conditions associated with the Mortgage Request.
Researches and resolves problems and errors by taking ownership and following through to resolution. Adheres to Critical Staffing Plan when necessary to ensure that all departmental service level agreements are met.
ACCOUNTABILITES :
Operations / Process :
Compliance and Control :
General :
Competencies :
Knowledge / Skills / Experience Requirements :
Level I
Level 2
Equipment Used :
General office equipment
External and internal applications, as well as position incumbents who become disabled, must be able to perform the essential functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on an individual basis.
Last updated : 2024-04-23
Full Time
Business Services
$55k-71k (estimate)
04/24/2024
07/18/2024
bangor.com
BANGOR, ME
500 - 1,000
1852
$200M - $500M
Business Services
Wealth Management products: NOT FDIC INSURED | NO BANK GUARANTEE | MAY LOSE VALUE Investment planning for today and generations to come. We are proud to offer the following services: Investment Management - We believe successful investment management begins with a relationship. We will listen to you to ensure a comprehensive understanding of your investment goals, objectives, and risk tolerance. Planning & Retirement Financial planning should be comprehensive, and viewed as a continuing, dynamic process that leads to security in the years to come. Trusts & Estates Trust and estate planning c...an offer significant financial control. Establishing a trust or preparing an estate plan requires a thorough understanding of your individual goals and needs. We will take the time to understand those goals. Institutional Investment Services - Bangor Wealth Management provides businesses, municipalities, nonprofits, and government agencies access to exceptional, comprehensive financial services tailored to the unique needs of the organization. Investment News - Bangor Wealth Management strives to provide our clients with a newsletter that includes year-to-date financials, an outlook on economic growth, US corporate earnings, and other great content quarterly. ___________________________________________ Bangor Wealth Management of New Hampshire, LLC is a wholly-owned subsidiary of Bangor Savings Bank. ___________________________________________ Remember, information posted on Facebook is not secure or encrypted. Never post private personal or account information, whether on our Page or through a message. If you need assistance with your account, please contact us directly. ___________________________________________ http://bangor.com/guidelines
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The job skills required for Client service coordinator include Customer Service, Initiative, Leadership, Teamwork, Problem Solving, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service coordinator. Select any job title you are interested in and start to search job requirements.
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Client service coordinators help companies meet the clients' specifications and business goals.
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Additionally, they liaise with various departments to provide solutions to client's problems.
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Providing clients with technical assistance on products and services.
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Responding to service calls from clients or customers and dispatching a particular query to the relevant customer care associate.
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Attention to detail ensures that the client's project and requests are completed on time.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Coordinator jobs
A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.
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The job title of service coordinator can apply to many different fields.
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These positions require familiarity with customer services tools and programs.
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Candidates for this position must have strong communications skills, superior customer service abilities, effective time-management, and attention to detail.
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Set developmental goals of personal growth to continually expand personal communication skills with all clients.
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