The position is responsible for receiving and entering orders for product placed by our retail customers for upcoming pre-order and re-production items as well as adjustments if instructed. Accuracy, speed, and good communication will be vital for success as this data will be used by multiple departments for planning marketing and sales strategies.

ESSENTIAL JOB FUNCTIONS

• Compile and verify information on source data for computer entry
• Input/Modify/Cancel orders from customers or sales team from source documents within designated time frame
• Review data for errors, correct any incompatibilities if possible and communicate to sales team members of order status
• Respond to queries for information and access relevant files
• Comply with data integrity and security policies
• Provide timely support to prevent and quickly resolve problems with orders, products, sales initiatives, etc
• Keep information confidential
• Ensure proper use of office equipment and address any malfunctions
• Support roles and projects of Supervisor and Manager for reporting progress

CORE SKILLS

Accuracy -

Works with minimal/acceptable error rate; seeks help for problems; pays attention to detail; follows established work procedures; alerts others when preventable problems arise.

Reliability -

Consistently dependable in meeting work expectations; good work output; keeps commitments. Maintains an acceptable attendance level.

Judgment -

Makes reasonable and defensible decisions based on relevant information.

Loyalty -

Keeps confidential company information; follows company policies; seeks management approval when sharing such data; reports violations of company policies to proper management authority.

Communication -

Writes and speaks with accuracy and sensitivity; uses proper language, tone, location, medium (in person or via electronic form) and timing when conveying information; and respects different communication styles of individuals with different backgrounds or perspectives.

JOB-SPECIFIC SKILLS

• MS Office: Excel and Word. Can perform Vlookup.
• Must have positive attitude, detail-oriented, a team player, internet savvy, a proactive self-starter
• Attention to detail
• Exceptional time management skills and the capability to multi-task and prioritize tasks accordingly
• Self-motivated to meet high standards: results-oriented; driven to follow through on commitments and meet deadlines.
• Demonstrate professional and effective communication skills, both written and verbal.

EDUCATIONAL REQUIREMENTS

• High School Diploma

MENTAL, PHYSICAL, AND ENVIRONMENTAL REQUIREMENTS

WORK ENVIRONMENT

White-collar office environment

WORKPLACE TEMPERATURE

Typical Office

WORK CONDITIONS

Office environment

NOISE LEVEL

Mild

PHYSICAL SIGHT

Able to read both hardcopy and computer-based text

LIFTING

PHYSICAL REQUIREMENTS

TRAVEL

PAY RANGE

$20.00 TO $23.00 Per Hour

The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company’s discretion.

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Employee Signature Date

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Manager Signature Date

Job Benefits:

Medical, Dental, vision, and 401k
From: Bandai Namco Toys & Collectibles America Inc.