Description

Job Purpose

• Greet Poker customers at the Poker reception desk and accurately place them on a waitlist based on the player’s desired game type.
• Distribute information about the Poker operation.
• Perform other clerical duties as needed.

Qualifications

• High school diploma or equivalent.
• Minimum one (1) year of clerical and/or payroll experience or comparable training.
• General knowledge of office equipment and computers.
• Strong customer service and communications skills.
• Ability to work well in a high pressure, fast paced, environment

License Requirements

Must secure appropriate RI mandated gaming licenses

Essential Job Functions

• Computer operation.
• Good communication skills.
• Maintain customer service skills in stressful situations.
• Greet Poker players and list them on the Poker waitlist for their desired game selection.
• Distribute Poker guidebook and have a rudimentary understand of Poker operations.
• Utilize software programs to accomplish the above.
• Provide exceptional customer service.
• Other clerical duties as needed.

Physical/Mental Requirements

• Constantly use physical movements necessary for general office duties: standing, walking, balancing, eye-hand coordination, finger dexterity, handling, wrist motion, sitting, reaching, carrying, vision, hearing, stooping, and twisting.
• Constantly plan, follow directions, read, write, use math, discriminate colors, work at various tempos or work rapidly, make decisions, concentrate, remember, attention to and observe details, use of ten key and personal computer.
• Constantly use mental alertness to achieve high level of accuracy in completing tasks.

Working Conditions

• Mostly indoors and generally climate-controlled environment
• Will be exposed to noise, smoke, and odors
• Working with others and independently

Source: Casino Careers