• Attracts, develops and retains new player patronage through personalized service.
• Assists in the development of programs to increase player worth while staying with established comping guidelines.
• Represents management at special events.
• Greets and hosts customers maintaining a high standard of courtesy, friendliness, and a hospitable attitude.
• Assists customers in following procedures to obtain show reservations and complimentary privileges.
• Arranges special services for quality customers including air and ground transportation, accommodations, yachting excursions, and tickets to sporting events.
• Assists in planning and executing special events and programs to stimulate revenue growth, improve operational costs and enhance customer service levels.
• Responsible for meeting assigned goals and objectives.
• Assists in phone solicitation.
• Observes all employees in their customer contacts and works with supervisors in improving visual friendliness and courtesy.
• Position is in a cigarette smoke environment.

Other duties as assigned.