• Checks reservations and seats guests in a courteous and friendly manner.
• Relays any guest compliments and complaints to the appropriate supervisor.
• Responsible for providing excellence in service.
• Greet customers as soon as they walk through the door
• Provide patrons with accurate wait time estimates during busy periods
• Maintain a neat, organized front-of-house environment
• Seat guests and take initial drink orders as needed to ensure ideal speed of service
• Assist with opening/closing tasks and side work as needed
• Learn food and beverage menu
• Rotate seating between different stations to ensure even workloads for waitstaff
• Answer phones and schedule reservations with large parties

Other Duties as assigned

Experience

• • Flexible schedule, particularly for weekend/evening shifts • 1 years customer service experience, preferably in the hospitality industry