CENTEGIX® is the industry leader in incident response solutions. CENTEGIX® innovates technology to empower and protect people, and leaders nationwide trust our safety solutions to provide peace of mind. Our award-winning CrisisAlert™ platform is the fastest and easiest way for staff to request help in any emergency, from the everyday to the extreme. Our Internet-of-things (IoT) platform utilizes a powerful blend of hardware, software, and wireless technologies to ensure campus-wide rapid, accurate, and reliable communication of emergency incidents. Instant communication through visual cues and audio integration enables rapid response to any incident or crisis, anywhere on a campus. Because in a crisis: Every. Second. Matters.

Purpose

Centegix is a leading technology company specializing in providing innovative and comprehensive safety solutions for K-12 schools, colleges, and other institutions. We are seeking a Mapping Specialist-Contract for an assignment through the end of 2024 to assist our Service Delivery team with map conversions for our Safety Blueprint product.

Position Responsibilities

Map Conversion:

• Convert existing Site Maps to our new Safety Blueprint version, ensuring data and asset accuracy after updating features and/or attributes.

Technical Support :

• Serve as a point of contact for Project Management and Customer Support teams to provide mapping support to diagnose and resolve mapping creation and augmentation issues.
• Collaborate with internal teams, including Onboarding, Command Center, Customer Success, Field Services, Sales, and Engineering, to address and resolve customer inquiries, concerns, or issues in a timely and effective manner.
• Communicate technical concepts and solutions clearly to non-technical individuals.

Collaboration and Cross-Functional Support :

• Collaborate with cross-functional teams, such as Product Management, Engineering, Field Services, Command Center and Customer Success, to provide valuable insights and feedback based on customer interactions and experiences.
• Contribute to the development and improvement of our products and services by providing input on user requirements, system enhancements, and feature requests.

Education and Experience:

• 1-3 years work experience in a Mapping, GPS/GIS role
• Proven experience in GIS Applications

Technical Skills:

• Knowledge of the principles and methods of map maintenance and quality control.
• Experience with Map Box a plus!
• Knowledge of project management roles and practices.

Customer Focus and Communication:

• Excellent interpersonal and communication skills, with the ability to communicate technical concepts effectively to non-technical individuals.
• Strong customer service orientation and a passion for delivering exceptional support experiences.
• Ability to remain calm and composed under pressure, with a focus on problem-solving.

Adaptability and Teamwork:

• Flexibility to adapt to a fast-paced and evolving environment.
• Ability to collaborate effectively with cross-functional teams and contribute to a positive team culture.
• Able to commit to a contract through 2024.

If you meet these requirements and are passionate about leveraging technology to enhance safety in educational settings, we would love to hear from you. Join Centegix and be part of our mission to create safer learning environments for all.

CENTEGIX is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CENTEGIX are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other status protected by the laws or regulations in the locations where we operate.