About Balaciano Group

Balaciano Group is a vertically integrated real estate group based in Los Angeles that develops, builds, owns, and operates exquisite, community-centric apartment residences that transform lifestyles. Through our timeless design, bespoke amenity collection, tech-forward approach, and creativity, we lead and uplift the neighborhoods we work in. We are excited to share that our company, Balaciano Group, was named as one of the top 20 best places to work for in Los Angeles 2022!

We are seeking a highly motivated and customer-oriented luxury Leasing Consultant to join The Q Communities in Warner Center. Empowered by a vision to create a new way of living, The Q embodies an urban spirit with a sense of community and connection and is innovative, service-oriented, and technology-focused. Your exceptional communication and sales skills will be crucial in ensuring a seamless and exceptional leasing experience. If you have a passion for providing outstanding service, this position is perfect for you.

Leasing:

• Respond promptly to inquiries and scheduled property visits.
• Conduct property tours and provide information about the community and amenities.
• Be product specialist and brand promoter.
• Be passionate about nurturing prospects and follow up.
• Lease apartments in accordance with policies and procedures.

Tenant Screening and Application Process:

• Screen and verify applicants in accordance with policies and procedures.
• Explain lease terms and policies to prospective tenants.
• Follow up with applicants to expedite applications and ensure seamless experience.
• Coordinate move-in preparations with community management.

Customer Service and Relationship Management:

• Provide exceptional customer service and address concerns.
• Foster relationships and nurture leads, and be proactive in retention efforts.
• Uphold the community's luxury standards.

LEASING CONSULTANT POSITION REQUIREMENTS

• At least 5 years of experience in high-end sales and customer service in property management or similar industry with a fast-paced environment
• Demonstrated success with setting and achieving goals.
• The leasing consultant must have exceptional customer service skills with the ability to go the extra mile and create a 5-star experience for future and current residents.
• Strong organizational, presentation and communication skills, with high professionalism
• The leasing consultant must have an excellent knowledge of Microsoft office,
• Preferred Yardi and Yardi CRM knowledge
• Proactive problem solver with the ability to follow company policies and procedures
• Ability to work a flexible schedule including evenings and weekends.
• Time-management and problem-solving skills are essential
• Maintain a professional appearance and friendly attitude toward residents and community staff
• Must display excellent verbal and written communications skills
• Attention to detail and quality
• Have experience working with a diverse group of individuals
• Bachelor’s degree preferred; high school or GED required
• Stand, sit or walk for an extended period
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance.

Job Type: Full-time

Pay: From $22.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Schedule:

• 8 hour shift
• Every weekend

Experience:

• Luxury Leasing/Sales: 5 years (Preferred)

Work Location: In person