Responsible for ensuring the efficient operation of the Community in a supportive role under the direction of the Assistant Community Director

ESSENTIAL DUTIES AND RESPONSIBILTIES: Leases available apartments, ensuring Community is occupied and rented to its fullest capacity

• Records telephone and in person visits by prospects, noting the source of traffic
• Follows up on telephone calls, internet leads and guest cards
• Converts phone/internet traffic into Community visits and community visits into leases
• Ensures guest cards are consistently, accurately, completely filled out
• Ensures proper screening of prospective residents
• Prepares and thoroughly understands all forms; such as Lease Agreements, Applications, etc.
• Consistently fulfills assigned work schedule; attendance
• Responsible for maintaining a neat and orderly work area/office
• Responsible for assisting in inspections of grounds, buildings, and units on a regular basis
• Maintains orderly resident and Community files
• Responsible for obtaining a supervisors approval when a decision is not included in your regular duties and responsibilities
• Maintains open communication with all coworkers
• Assists in ensuring all service requests are recorded, handled and completed in a timely manner
• Conducts proper follow up calls are placed for all service requests
• Assists in collection of all rent and other charges are collected, posted and deposited in a timely manner
• Assists in ensuring all vendors are compliant with Cannon Managements Vendor Requirements
• Clearly demonstrates/communicates the features/benefits of the Community and its surrounding area
• Assists in ensuring all model(s) or target units are ready to show
• Completes a Market Survey weekly
• Maintains awareness of market conditions, competition, and sister
• Assists in recommending rental rates and concessions
• Advises residents of referral program (if applicable)
• Assists in conducting monthly advertising review
• Monitors curb appeal of the exterior of your Community and buildings
• Responsible for reporting unusual or extraordinary circumstances regarding the Community or residents; incident reports
• Responsible for maintaining the required Community uniform and ensuring a professional appearance and attitude at all times
• Identifies, corrects and reports hazardous Community conditions
• Be aware of and operate within OSHA (Occupational Safety & Health Act) standards and

Company safety policies at all times.

• Responsible for thorough knowledge of the Cannon Management Company policies outlined in the Company Handbook and community policies
• Adheres to Company policies, rules and regulations
• Adheres to all Fair Housing Laws
• Communicates daily with Community Manager
• Reports any employee injury to Community Manager immediately
• Responsible for a courteous, efficient response at all times
• Fosters a positive, active and collaborative relationship with residents, communities and associated agencies
• Preserves and respects resident and applicant confidentiality
• Be honest and truthful in all communications with the Community Manager/Regional Supervisor

SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Experience level:

• 1 year

Schedule:

• 8 hour shift

Application Question(s):

• Are you available to work on weekends?

Experience:

• Customer service: 2 years (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person