Applying the lens of diversity, equity, and inclusion to all communications, the Communications Coordinator is responsible for designing, creating, and implementing a comprehensive, dynamic, and nimble communications plan, using a variety of tools and ensuring consistent and effective messaging and branding for the Departments of Otolaryngology-Head & Neck Surgery.

The Communications Coordinator collaborates with Department Administrator to determine stories, photos, content and focus for the departments' communications efforts. The position is responsible for generating original content for internal and external communications. The Communications Coordinator works with others in the department who are planning events to define goals and specific audiences. This also includes working closely within the Medical School's communications team and development staff on special events, marketing, or targeted communications to alumni. Duties also include writing and editing content for all platforms such as social media, website, multimedia, photo and video, and department-wide events; translating information into clear, concise, and understandable language; developing branded materials, including brochures, newsletters, posters, and research summaries; creating and managing the production and distribution of information.

The Communications Coordinator ensures that all communication tools are designed to engage their targeted stakeholders; enhance and promote the reputation of the department; provide accurate and interesting information about the department and how its residents, fellows, faculty, and staff members are engaged in education, research, and outreach.

This position will be performed in a hybrid work environment. Work is performed in a planned split between on-site and remote locations. The supervisor will determine the appropriate balance that meets the needs of the department and the other priorities for workplace flexibility.

Communications/Marketing-60%

• Maintain and develop the department's website.
• Manage internal and external marketing and communication across email, print, and digital platforms.
• Develop content for social media platforms and monitor engagement.
• Identify and organize conference and event presence to support marketing initiatives.
• Utilize Salesforce Marketing Cloud to craft and disseminate all internal and external communication, including newsletters, updates, and messaging from leadership.
• Ensure branding and messaging adheres to applicable brand and style guides.
• Create and maintain marketing collateral, including brochures, flyers, and booklets using Adobe Creative Suite.

Content Creation-30%

• Pitch, develop, write, and promote stories for and in collaboration with the Medical School's communications team.
• Develop, write, and edit stories important to stakeholders for the biannual newsletters.
• Develop, write, and edit stories important to promote aspects of the missions of the department.
• Provide graphic design and copy-editing expertise in all aspects of communication and promotional items.

Content Management-10%

• Maintain departmental listservs.
• Provide communications/marketing updates to department leadership.
• Manage photographs and digital media and awards as needed.

All required qualifications must be documented on application materials.

Required Qualifications

• BA/B S or a combination of related education and work experience to equal at least four years
• Previous experience with web content management systems
• Excellent verbal and written communication skills with an emphasis on detail and accuracy
• Comfortable using Adobe Creative Suite.

Preferred Qualifications

• Familiar with AP and Chicago style guides
• Familiar with Salesforce Marketing Cloud
• Previous experience in health care or academic environment.
• Previous experience as a marketing or communications specialist or similar role.
• Previous experience in health care.
• Previous experience with media relations.
• Previous experience working with multiple organizations and groups.

To learn more about the Department of Otolaryngology, please visit: https://med.umn.edu/ent.

Working at the University

At the University of Minnesota, you'll find a flexible work environment and supportive colleagues who are interested in lifelong learning. We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work.

The University also offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost

Please visit the Office of Human Resources website for more information regarding benefits.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).