The job in short

Shape the future of information accessibility at Backbase as the owner of a new and rapidly evolving product experience platform.

Meet the job

Product enablement is an exciting new function and unique team within R&D. Our goal is to discover, define and implement tools and resources that provide inspiration, visibility and acceleration for teams working with our products.

As the Product Owner of Product Hub, you are the driver of a new platform for information spanning our full product range. You will represent the capability to customers, partners and implementation teams and plan 3-6 months out, and always strive to hit these achievements. You will work with the product manager to translate the vision into a clearly defined roadmap and work with a cross-disciplinary squad to bring the vision to life.

It is your job to manage your set of features through the complete product life cycle: from discovering and defining new features and requirements, to creating the first prototype, launching new features with real customers in production, and taking care of product support and maintenance.

On top of that, you might find yourself:
● Driving collaboration across departments to shape the roadmap with feedback and data based decisions;
● Overseeing and managing product usage analytics to report to stakeholders and to drive ongoing product improvements;
● Managing supporting projects as part of a broader product delivery program.

How about you?

You bring a keen user centric mindset and ambitious attitudes to everything you do. You’re a good communicator, very comfortable running internal sessions independently, however thrive in collaboration and love to workshop ideas with your colleagues. As our PO, you get to define, set up and monitor product KPIs for the projects in your area.

To really own this role from end to end, we think you’ll need:

● A strong track record as Product Owner, bonus points if you’ve owned content-focused products (e.g. documentation portal, marketing website, etc);
● A data-driven mindset and are comfortable implementing analytics and eager to rely on data and user feedback to gain insight and report on product usage as well as drive ongoing improvements;
● Familiarity with the ins and outs of product marketing and an understanding of the essential role that communications plays in a strong customer and partner experience;
● The ability to solve complex problems; taking a fresh perspective on existing solutions;
● You can easily define clear and concrete epics and user stories;
● Strong stakeholder management skills and thrive with cross-discipline collaboration.